Who is Magnolia Cremations?
Magnolia Cremations is a modern, family-owned cremation provider serving Indiana and Kentucky with one simple promise: compassionate, dignified, and affordable cremation care.
Their family rooted in nearly a century of funeral service, Magnolia was founded by fourth-generation funeral directors Billy and Aaron Scott. With deep ties to the community and over 20,000+ families served, our team understands that every goodbye is personal. That’s why we created a simpler, more affordable option for families seeking cremation without the pressure or complexity of traditional funeral homes.
Born from the needs of our community during the 2020 pandemic, Magnolia Cremations was founded to offer an easier, more transparent path forward — especially for those navigating grief in uncertain times. What started as a practical response to social distancing and travel limitations has grown into a trusted, full-service cremation alternative for families across Indiana and Kentucky.
Whether you’re planning ahead, facing an unexpected loss, or simply looking for a more flexible way to honor a loved one, Magnolia is here for you — 24/7. We’re proud to offer white-glove care, transparent pricing, and a promise that your loved one never leaves our care.
Compassion. Affordability. Dignity. That’s the Magnolia way.
Do you provide cremation services in Indiana and Kentucky?
Magnolia Cremations serves families across Indiana and Kentucky, providing affordable, direct cremation with dignity and care. Whether you're in a major city or a small rural community, we’re here for you 24/7 with compassionate support and full-service in-house care at our private, family-owned crematory.
Our Locations:
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
Not sure if we serve your area? Just give us a call—we’re always happy to help.
What makes Magnolia different from a traditional funeral home?
Magnolia Cremations is a modern alternative to traditional funeral homes — designed for families who want simple, affordable cremation without the pressure, upsells, or extra steps.
We specialize in direct cremation, with licensed professionals handling every step of the process — in-house, and with compassion.
How Magnolia Cremations Stands Apart
1. Focused on What Matters
While traditional funeral homes offer a wide range of services — including embalming, viewings, and burials — Magnolia focuses solely on direct cremation.
This allows us to reduce cost, streamline planning, and provide care that’s centered on your actual needs.
2. No Expensive Buildings, No High Overhead
Funeral homes often pass along the cost of chapels, showrooms, and large staffs.
We operate more efficiently — without sacrificing dignity or professionalism.
3. We Own Our Crematory
Many funeral homes outsource cremation to third-party facilities.
At Magnolia, your loved one is cared for at our family-owned crematory, ensuring:
- No middlemen
- More accountability
- Faster timelines
- Greater peace of mind
4. Online & Phone-Based Planning
No funeral home visits required. You can:
- Make arrangements in under 20 minutes
- Plan from anywhere — safely and securely
- Get 24/7 support from our licensed Family Care Team anytime you want
5. Transparent Pricing — No Upsells
- Cremation starts at $895
- All pricing is published online
- No hidden fees or pressure to buy more than you need
- Flexible payment options available, including financing through Affirm
A Simpler Way to Say Goodbye
Magnolia was built to make end-of-life care more accessible, more transparent, and more compassionate — without sacrificing trust or professionalism.
Want to learn more or begin planning?
Explore our Online Cremation Planner or speak with a Family Care Advisor 24/7.
Does Magnolia Cremations have its own crematory?
Yes — Magnolia Cremations proudly owns and operates our private, family crematory.
Unlike many traditional funeral homes that outsource cremation to third-party providers, we perform every step of the cremation process ourselves — right here in our facility.
This means your loved one never leaves our care and is always treated with the dignity, respect, and compassion they deserve.
Why owning our crematory matters to families:
✔ Your loved one remains with us — always
From the moment we bring your loved one into our care, they stay safely in our hands until the ashes are respectfully returned to you.
No handoffs. No confusion. No risk.
✔ Full control, quality, and accountability
- We operate under strict dual-tag identification and secure barcode tracking systems.
- Every step — from pickup to cremation — is documented for complete transparency.
✔ Faster, more reliable timelines
Because we control our schedule, we prioritize your needs — not a third-party’s queue. Most cremations are completed within 4–7 days, and we keep you informed every step of the way.
✔ Handled by licensed, compassionate professionals
Your loved one is cared for by:
- Licensed funeral directors
- Trained crematory operators
- A dedicated, compassionate care team who treats every person like family
✔ Transparent pricing with no hidden fees
Our $895 Essential Cremation Package includes everything you need — without surprise crematory charges or hidden markups.
Why most funeral homes don’t own a crematory — and why Magnolia does
Operating a crematory requires significant investment, strict licensing, and environmental compliance. Many funeral homes outsource cremations to save costs — even if it compromises transparency and trust.
At Magnolia Cremations, we chose a different path.
We built and maintain our private crematory because your trust, peace of mind, and your loved one’s care are worth everything.
Choose Magnolia for trusted, private, in-house cremation care.
When you choose Magnolia Cremations, you’re choosing:
✅ Local, family ownership
✅ Private, onsite cremation — no outsourcing
✅ Secure, licensed care from start to finish
✅ Clear communication and upfront pricing
✅ Compassionate support every step of the way
We are honored to serve families across Indiana and Kentucky who seek simplicity, dignity, and complete peace of mind.
Questions? We’re available 24/7 to talk, answer your questions, or help you start arrangements with care and clarity.
Are your crematory facilities and operators certified?
Yes. Magnolia Cremations operates a fully licensed, private crematory—Falls City Crematory, LLC—where all cremations are performed by trained and certified Cremation Specialists, not outsourced to third parties.
Our specialists are licensed professionals who follow rigorous protocols at every step of the process to ensure accountability, dignity, and legal compliance. Unlike many providers that outsource cremation, we maintain full control from start to finish, right here in-house.
What makes our care different:
✅ Certified Operators trained in accordance with state laws and industry standards
✅ Dual ID Tracking using a stainless-steel ID tag + crematory tracking tag
✅ Strict Chain of Custody, documented from transport to final return
✅ Barcode Scanning & Timestamping to maintain complete transparency
✅ Oversight by Licensed Funeral Directors to ensure ethical and legal compliance
At Magnolia, every cremation is overseen by a dedicated Cremation Specialist who treats each loved one as if they were their own. Your family’s trust is not just earned—it’s protected
How do Magnolia Cremations' Google reviews reflect their service?
Our Google reviews are a reflection of the care, transparency, and compassion we bring to every family we serve. With a 4.8-star rating and over 100 public reviews, families across Indiana and Kentucky consistently share how much they appreciate our affordable pricing, supportive staff, and seamless cremation process.
We believe in full transparency, which is why we encourage families to read real feedback before choosing us. Every review—positive or constructive—helps us grow and serve our community better.
✨ Here’s what families often mention:
- Clear, upfront pricing with no hidden fees
- Compassionate support from our Family Care Advisors
- Ease of making arrangements online or by phone
- Confidence in knowing their loved one stayed in trusted hands
Want to read real family experiences? See our Google reviews ➝
Can I tour Magnolia Cremations’ facilities in person or virtually?
Yes, we encourage families to visit our facilities in person by appointment — and we're always happy to accommodate drop-ins when possible.
At Magnolia Cremations, we believe trust begins with transparency. That’s why we maintain an open-door policy at all of our locations. Whether you'd like to see our on-site crematory, meet our caring team, or better understand how we handle your loved one’s care, you’re always welcome.
Our crematory, Falls City Crematory, is a fully licensed and active facility performing multiple cremations daily. We’re proud to give families a clear look into our process and operations — not only to answer questions, but to build confidence in who we are and how we serve.
Office hours are Monday–Friday, 9AM–5PM, and we’re almost always on-site and available. While we recommend calling ahead, walk-ins are welcome and will always be treated with care and respect.
At this time, we do not offer a formal virtual tour. However, we’re happy to provide a personal video walkthrough or answer your questions over a phone or video call — just ask!
What are the hours for customer support at Magnolia Cremations?
Magnolia Cremations offers 24/7 customer support — because loss doesn’t follow a schedule, and neither do we.
Whether it’s late at night, early morning, a weekend, or a holiday, you’ll always hear from a real, compassionate member of our team.
📞 Support When You Need It Most
- Available 24 hours a day, 7 days a week
- Speak directly with a licensed Family Care Advisor anytime
- Immediate help for urgent arrangements, questions, or guidance
- No impersonal scripts or service
🏢 In-Person Office Hours
While our support line is always open, we do offer standard business hours for in-person appointments at our Jeffersonville, IN and Louisville, KY offices. Please call ahead to schedule.
Contact Us Anytime
📍 Indiana: 812-913-0044
📍 Kentucky: 502-653-5834
Can I trust Magnolia to not outsource my loved one’s cremation?
Yes. At Magnolia Cremations, your loved one will never be outsourced to a third-party crematory. We handle every step of the process in-house—because trust is everything.
We proudly own and operate our own private crematory, which means:
Your Loved One Is Always in Our Care:
✅ No third-party crematories — ever
✅ Licensed Magnolia Cremation Specialists handle the entire process
✅ Our crematory is located onsite in Jeffersonville, IN
✅ We use a dual ID tracking system with barcodes and stainless steel tags to ensure 100% identification accuracy
✅ Families are welcome to tour our crematory for complete peace of mind
Why In-House Cremation Matters:
Most traditional funeral homes do not own a crematory—they send your loved one to an outside provider, sometimes hours away, with limited oversight. This can lead to:
- Longer wait times
- Higher costs
- Less transparency
- Added emotional uncertainty
At Magnolia, we believe your loved one deserves dignified, accountable, and compassionate care—without handoffs, hidden fees, or uncertainty.
Why is Magnolia Cremations more affordable than a funeral home?
Magnolia Cremations is more affordable than a traditional funeral home because we’ve reimagined the process to focus solely on what families actually need—compassionate care, transparent pricing, and simple, direct cremation.
💰 Here’s why our costs are lower:
1. No Expensive Buildings or Unused Services
Traditional funeral homes carry high overhead from chapels, showrooms, and staff for embalming, visitation, and burial services. We don’t. Magnolia focuses exclusively on cremation, which means fewer costs passed to you.
2. We Own Our Crematory
Unlike many funeral homes that outsource cremation to third parties (and charge you more for it), Magnolia owns and operates our own private crematory in Jeffersonville, Indiana. That allows us to control costs, maintain quality, and provide faster service.
3. No Hidden Fees or Upselling
We publish our pricing online with zero pressure or surprise add-ons. Our $895 cremation package includes everything required: transportation, cremation, permits, and ashes returned to your family.
4. Streamlined Operations = Lower Prices
We’ve modernized the entire process. With flexible online, phone, or in-person planning options, we cut out unnecessary meetings and overhead—keeping our service accessible, dignified, and affordable.
5. Flexible Payment Options
We’re one of the only cremation providers in Indiana and Kentucky offering financing through Affirm, giving families even more flexibility.
📌 Bottom line:
Magnolia Cremations is affordable because we believe every family deserves dignified care without financial stress. We’ve removed the fluff, cut the hidden costs, and built a service model that’s built around your needs—not tradition.
Can I arrange cremation online with Magnolia Cremations?
Yes, Magnolia Cremations makes it easy to plan a cremation 100% online—anytime, from anywhere.
Whether you’re pre-planning for the future or arranging an immediate need after a loved one’s passing, our secure online platform allows you to complete everything from the comfort of your home.
How Online Cremation Planning Works:
- Visit our website and choose between immediate need, passing soon, or pre-planning services.
- Fill out our simple online forms with your information and your loved one’s details.
- Sign all required paperwork digitally—no in-person meetings required.
- Choose how you’d like to pay, including credit/debit cards or flexible financing through Affirm.
- We take care of the rest—from transportation and permits to cremation and returning the ashes.
Why Families Love Our Online Cremation Option:
✔️ Fast and Convenient – Plan in under 20 minutes, 24/7
✔️ Fully Secure – Encrypted online forms and digital signature tools
✔️ No In-Person Visits Required – Though we’re happy to meet you if you prefer
✔️ Licensed Support – Our Funeral Directors and Family Care Advisors are just a call or chat away
📞 Prefer to Talk to Someone?
You can also complete arrangements by phone or in person at our Jeffersonville, IN or Louisville, KY locations. We're here to guide you however you feel most comfortable.
🔗 Want to start online now? Click here to begin planning ➝ Online Cremation Planner
Does Magnolia Cremations offer alkaline hydrolysis (water cremation)?
Currently, alkaline hydrolysis is not legal in Indiana or Kentucky, but legislation is advancing in Indiana and could take effect as early as January 1, 2026. Magnolia Cremations is actively involved in shaping this legislation and will consider offering water cremation once it becomes legal.
What Is Alkaline Hydrolysis?
Alkaline hydrolysis uses water, heat, and alkaline chemicals to break down the body instead of fire, making it the most environmentally friendly cremation method available. The result is a fine, white powder similar to cremated remains.
Why Isn’t It Available Yet?
- Indiana: The process is moving through state legislation and is expected to be legalized by 2026.
- Kentucky: No active legislation yet, but it may follow Indiana’s lead in the coming years.
- Cost Considerations: Alkaline hydrolysis equipment is expensive ($200,000–$400,000 per machine), making it a higher-cost option than traditional cremation, with prices ranging from $3,000–$6,000 per service.
Will Magnolia Cremations Offer Water Cremation in the Future?
We are committed to staying at the forefront of industry advancements and will be among the first providers in Indiana to consider offering alkaline hydrolysis if and when it becomes legal. We encourage families interested in this option to stay informed as legislation progresses.
What questions should I ask when choosing a cremation provider?
Choosing a cremation provider is about more than price—it’s about trust. You’re placing a loved one into someone else’s care, and you deserve clear, honest answers.
Here are some of the most important questions to ask:
✔ Do you own and operate your own crematory?
Many funeral homes outsource cremation to third-party facilities, meaning they have little to no direct oversight. Choosing a provider with an on-site crematory, like Magnolia Cremations, ensures full transparency and control over the process.
✔ How do you track and verify identification?
A trustworthy provider should have a strict identification process in place. At Magnolia Cremations, we use 100% chain of custody tracking with multiple verification steps to ensure accuracy and peace of mind.
✔ Can I witness or visit your facility?
Reputable cremation providers should have an open-door policy or allow families to tour their facility. This builds trust and reassures families that their loved one is being handled with care.
✔ How often do you inspect and maintain your cremation equipment?
Regular maintenance and quality control checks are crucial for ensuring a dignified and professional cremation. Magnolia Cremations operates a state-of-the-art facility with routine inspections and the highest operational standards.
✔ Are there any hidden fees?
Some providers advertise low prices but charge extra for essentials like transportation or paperwork. Magnolia Cremations offers transparent pricing, with cremation starting at $895, so families never face unexpected costs.
✔ What is included in your cremation service?
A trustworthy provider should clearly outline what is included in their cremation package. Magnolia Cremations provides a fully detailed breakdown of services, including transportation, secure care, and cremation at our private facility.
✔ What steps do you take to ensure my loved one is handled with dignity and respect?
Your provider should be able to explain their care procedures in detail. At Magnolia Cremations, we treat every individual with the same respect we would want for our own family members, following rigorous protocols to ensure dignified, professional handling.
⚠️ Be cautious if a provider can’t clearly answer these questions or refuses to share pricing without a sales meeting. You have the legal right to transparent, itemized pricing under the FTC Funeral Rule.
At Magnolia Cremations, we believe families should feel empowered—not pressured. We proudly:
- Own our own crematory
- Publish all pricing online
- Never outsource your loved one’s care
- Use dual-ID tracking for peace of mind
What is a direct cremation?
Direct cremation, also known as simple cremation, is an affordable option that allows you to care for your loved one without embalming, a casket, or a formal funeral service. Instead, your loved one is respectfully cremated shortly after passing, and their ashes are returned to you so you can plan a memorial however and whenever you choose.
At Magnolia Cremations, direct cremation includes everything you need—starting at just $895, with no hidden fees and full in-house care at our licensed crematory.
Can I arrange cremation services entirely online?
Yes — Magnolia Cremations makes it simple to arrange cremation services 100% online.
Whether you’re planning ahead or facing an immediate need, you can complete the entire process from the comfort of your home — with transparent pricing, easy documentation, and compassionate support at every step.
Here’s what you can do online with Magnolia Cremations:
✔ Calculate your exact cremation costs
Enter your location and any optional items (like urns or keepsakes) to see full pricing upfront — no quotes, no hidden fees, no surprises.
✔ Complete all required paperwork securely
Our digital forms are easy to fill out, encrypted for security, and accessible from any device.
✔ Choose memorial options
Select an urn, keepsake, or tribute items easily from our curated online catalog.
✔ Pay securely with transparent pricing
Simple checkout, no upselling, no unexpected charges — just clarity and ease.
Why families love our Online Planner:
- You see every cost clearly before making a decision.
- Plan at your own pace, anytime, from any device.
- Our Family Care Advisors are ready to assist by phone, email, or in-person if you prefer a personal touch.
- We don’t upsell or push unnecessary extras — we focus on making cremation planning as easy and compassionate as possible.
Why Magnolia’s technology is different:
Unlike many traditional funeral homes — which often rely on outdated systems or clunky third-party add-ons — Magnolia Cremations built our Online Planner from scratch with families in mind.
We believe modern technology should make your life easier, not more stressful.
Other funeral homes may delay adoption because of:
- Reluctance to invest in modern tools
- Preference for in-person upselling
- Lack of true transparency in pricing
At Magnolia, we invested in innovation because you deserve better — simplicity, honesty, and total convenience.
Experience the Magnolia difference: Simple, secure, compassionate cremation — on your terms.
Whether you need us today or are planning for the future, Magnolia Cremations is here to make your journey easy, affordable, and fully supported.
🌿 Start your online arrangements today — or reach out if you’d like a helping hand. We’re always here.
How does the cremation process work?
Cremation is a respectful process that transforms the body into ashes using intense heat. At Magnolia Cremations, your loved one is gently prepared and placed in a cremation container, then cared for in our private crematory where the body is exposed to temperatures of up to 1,650°F. The process takes about 3–4 hours, after which the remaining bone fragments are processed into a fine, sand-like ash and returned to your family.
Our licensed Cremation Specialists handle each step with dignity and transparency—removing non-organic materials, documenting personal items, and ensuring a strict chain of custody throughout.
Is cremation safe and sanitary?
Yes, cremation is a highly safe and sanitary process, especially when performed by trained professionals in a licensed facility like ours.
At Magnolia Cremations, we follow strict health and safety protocols from the moment your loved one enters our care. Our private crematory is operated by licensed Cremation Specialists who ensure the entire process—from preparation to final return of ashes—is handled with dignity, cleanliness, and respect.
Cremation itself takes place in a secure, high-heat chamber that reaches temperatures of up to 1,650°F, which ensures:
- Complete breakdown of organic materials
- Elimination of bacteria, viruses, and pathogens
- Sanitization of all materials used in the process
Our team also follows a dual identification and tracking system, ensuring safe handling at every step. Whether your family is concerned about hygiene, cross-contamination, or respectful treatment—we’re here to provide peace of mind and full transparency.
Can I still have a memorial service if I choose cremation?
Absolutely. In fact, cremation often creates more flexibility and personalization when planning a memorial service.
A memorial service is a way to honor a loved one’s life — and unlike a traditional funeral, it typically takes place without the body present. This means it can happen before or after the cremation, or even weeks, months, or years later. You have the freedom to choose what feels most meaningful for you and your family.
At Magnolia Cremations, we’ve supported thousands of families through this process, and one thing we’ve seen time and time again: memorializing a loved one in some way helps the healing process. Whether it’s a formal gathering, a backyard celebration of life, or something deeply personal — like sharing a meal at their favorite restaurant — it’s about creating a moment of remembrance.
We’re here to help you make that moment special. We can assist with:
- Memorial service planning
- Printed keepsakes like memorial cards or bookmarks
- Recommendations for local venues or officiants
- Personalized touches that reflect your loved one’s story
There is no "right" way to hold a memorial — only what’s right for you. Whether it’s simple or elaborate, in your home or in a formal space, your memorial service can be as unique as the life it honors. And we’re here to support you every step of the way.
Can you outline what's included in your cremation services and if there are extra costs?
Yes. Magnolia’s Essential Cremation Package starts at $895 and includes everything you need for a simple, dignified farewell—with no hidden fees or surprise charges.
What’s included:
- 24/7 transfer of your loved one into our care (within 50 miles of our crematory - additional mileage fees apply beyond 50 miles)
- Cremation at our private, family-owned crematory
- Required alternative cremation container (no casket needed)
- Filing of the death certificate and Social Security notification
- Dual-tag ID system + barcode tracking for full transparency
- Guidance from licensed Funeral Directors
- Optional obituary writing assistance
Optional add-ons (only if you choose):
- Extra death certificates: $20 each
- Custom urns: Starting at $49
- Memorial keepsakes & jewelry: Personalized options available
- USPS mailing of ashes: $125 (or free pickup from our office)
We believe every family deserves transparent pricing, compassionate care, and complete peace of mind. With Magnolia, what you see is what you pay.
Can I customize services beyond the Essential Cremation Package?
Yes, absolutely. While our Essential Cremation Package includes everything required for a legal, dignified cremation, we offer many options to personalize the experience based on your family’s needs, preferences, or traditions.
The Essential Cremation Package includes:
- Transportation of your loved one into our care
- All required documentation and filings
- Cremation at our private, family-owned crematory
- Return of the ashes in a temporary container (if no urn is purchased or provided)
This covers everything necessary for cremation to occur, but many families choose to add services or keepsakes to make the experience more meaningful.
Common Customization Options Include:
✅ Additional Certified Death Certificates
Most families need 3–5 copies, depending on assets and legal requirements (e.g., for banks, insurance, vehicle titles, or estate transfers). We’ll help you determine how many you need.
✅ Upgraded Urns
We offer over 750 urn styles, many of which can be personalized with engraving, artwork, or unique finishes to honor your loved one’s memory.
✅ Private Family Viewings or Witnessed Cremation
For families who wish to say a final goodbye before cremation or observe the beginning of the process, we offer private, non-embalmed viewings (within a set timeframe to ensure the best experience).
✅ Religious or Cultural Accommodations
We honor religious or cultural customs, including expedited cremation timelines (e.g., within 24–48 hours) or other ceremonial considerations. Just let us know, and we’ll make the appropriate arrangements.
Our Promise: Compassion + Flexibility
Every family’s needs are different. Whether you need more time, more support, or something completely unique, we’re here to listen and help you create a plan that feels right.
What is immediate need cremation?
Immediate need cremation (also called “at-need cremation”) refers to cremation arrangements made after someone has passed away—whether the loss was expected or sudden.
At Magnolia Cremations, we provide immediate care with 24/7 support, starting at $895. Families can make arrangements entirely online, by phone, or in person—whatever is most comfortable.
Here’s what’s included:
- 24/7 pickup of your loved one into our care (within the first 50 miles)
- All legal paperwork and permits handled by our team
- In-house cremation at our private, family-owned crematory
- Ashes returned to your family by pickup or secure mail
- Ongoing communication and support throughout the process
Most immediate need cremations are completed within 4–7 days, depending on the state’s paperwork timelines.
💡 Need help now? You can start Immediate Cremation arrangements online here ➝ Online Cremation Planner
Or call us to plan over the phone or to schedule in-person arrangements.
📍 Indiana
Phone: 812-913-0044
📍 Kentucky
Phone: 502-653-5834
Can I plan cremation in advance if my loved one is in hospice care?
Yes. Magnolia Cremations offers special support for families who know a passing is near—but want to ease the burden ahead of time.
This is called our “Passing Soon” Cremation Service, and it's designed for families with loved ones in:
- Hospice
- Hospitals
- Nursing homes or long-term care facilities
You can complete all paperwork and payment before your loved one passes, so when the time comes, everything is ready—with no last-minute stress.
Here’s how it works:
- Contact us anytime (24/7) to begin arrangements
- Complete forms in advance — we’ll guide you through everything
- Secure today’s price of $895, with flexible financing if needed
- We handle everything once the passing occurs, including pickup, cremation, and return of ashes
💬 Want to take care of everything in advance—gently and simply?
You can start cremation arrangements online here ➝ Online Cremation Planner
Or call us to make arrangements over the phone or to schedule an in-person meeting.
📍 Indiana
Phone: 812-913-0044
📍 Kentucky
Phone: 502-653-5834
What are red flags when choosing a cremation provider?
Choosing a cremation provider is a deeply personal decision—and not all providers are created equal. Here are some common red flags to watch for:
🚩 Red Flags to Avoid:
- They won’t tell you where the cremation takes place.
(Some providers outsource to third-party crematories without disclosing it.) - They avoid sharing pricing upfront.
(You have the legal right to a General Price List under the FTC Funeral Rule.) - They pressure you into upgrades or bundled packages.
(Grief is not a sales opportunity.) - They don’t have consistent online reviews or any physical location.
- They can’t clearly explain how your loved one is tracked during cremation.
At Magnolia Cremations, we believe trust starts with transparency:
- We own our crematory
- We never outsource
- We publish all pricing online
- And we treat every family like our own
What rights do I have when arranging a cremation?
When arranging a cremation—whether in advance or at the time of need—you have specific rights protected by the FTC Funeral Rule, a federal law designed to ensure transparency and protect families from pressure, confusion, or hidden fees.
Here’s a summary of your rights under the Funeral Rule:
Your Legal Rights Include:
- You only pay for what you choose.
You’re not required to purchase bundled packages or services you don’t want. - You can request prices over the phone.
Funeral homes must provide pricing without requiring your name or personal info. - You have the right to a written, itemized price list.
This General Price List (GPL) must be provided to you and is yours to keep. - You can bring your own urn or casket.
Providers cannot refuse outside merchandise or charge handling fees. - You don’t have to purchase embalming or a casket for cremation.
Refrigeration is a legal alternative, and alternative cremation containers must be offered. - You’ll receive a written statement before you pay.
This document must show exactly what you’re buying and what it costs.
At Magnolia Cremations, we go beyond these legal standards:
✅ All pricing is clearly listed online
✅ We never pressure you into services you don’t need
✅ We offer transparent, a la carte pricing and 100% in-house care
✅ And we’re always here to answer your questions—day or night
How can I verify if a cremation provider is reputable?
When you're placing a loved one in someone else’s care, trust matters. Here's how to check if a cremation provider is truly reputable:
6 Ways to Verify a Cremation Provider:
- Check Their Google Reviews
Look for a high rating (4.5 stars or more) with consistent, recent feedback. Read reviews for transparency, compassion, and professionalism. - Confirm Licensure & Certifications
Ask for their funeral director license and crematory license. Reputable providers should be fully licensed and insured in their state. - Ask If They Own Their Crematory
Many providers outsource cremation to third-party facilities. A trustworthy provider will explain exactly where and how your loved one will be cared for. - Review Their Pricing Online
Honest providers will clearly post their General Price List (GPL) online. If you can’t find it—or are asked to come in just to see prices—that’s a red flag. - Tour Their Facility (or Request a Virtual Tour)
A reputable provider will welcome you in and offer to show their crematory or answer questions transparently. - Check Their Chain of Custody Process
Ask how your loved one is identified and tracked from the moment of pickup through cremation and return of ashes.
At Magnolia Cremations, we’re proud to meet and exceed every one of these standards:
✅ Licensed in Indiana & Kentucky
✅ Family-owned, private on-site crematory
✅ 4.8-star Google rating with 100+ reviews
✅ No outsourcing—ever
✅ Transparent pricing starting at $895
✅ Dual-ID tracking & barcode scan system for peace of mind
Why is it important for a cremation provider to own their crematory?
When a cremation provider owns and operates their own crematory, it means your loved one never leaves their care. That’s a big deal—and here’s why:
5 Reasons It Matters:
- Accountability from Start to Finish
No third parties, no handoffs, no confusion. Everything is done by one trusted team under one roof. - Better Oversight & Security
In-house crematories maintain strict tracking procedures (like Magnolia’s dual ID & barcode system), reducing risk of errors or misidentification. - More Compassionate Care
Cremation isn’t just a process—it’s a deeply emotional moment. A provider that handles everything themselves ensures dignity at every step. - Faster Timelines
No waiting on third-party schedules means cremation can happen more promptly and efficiently. - Fewer Hidden Fees
Outsourcing often adds surprise costs. In-house crematories offer clearer pricing with fewer markups.
Magnolia’s Promise to You:
At Magnolia Cremations, we own and operate our private crematory in Jeffersonville, IN. That means:
- Your loved one is never transferred to another facility
- Our licensed team handles everything in-house
- You receive unmatched transparency, security, and peace of mind
What are the risks of using a provider that outsources cremation services?
When a cremation provider outsources services to a third-party crematory, it creates gaps in oversight, accountability, and transparency. Unfortunately, this is more common than many families realize—and it comes with real risks:
5 Risks of Outsourced Cremation:
- Your Loved One Leaves the Provider’s Care
Once transferred, the original provider no longer oversees the process. This can lead to uncertainty about where your loved one is—and who is handling their care. - Increased Risk of Errors or Mix-Ups
Without direct control, tracking errors can occur. Chain-of-custody mistakes may lead to delays or, in worst-case scenarios, misidentification. - Hidden Fees & Markups
Many funeral homes add third-party charges on top of their advertised prices. You may pay more than expected for transportation, cremation, or handling. - Delayed Timelines
You’re subject to the third party’s schedule—not the funeral home’s. This can delay cremation, paperwork processing, and the return of ashes, especially if they’re doing business with multiple funeral homes. - Limited Transparency
Some providers won’t disclose who actually performs the cremation—or where it takes place. That lack of clarity can be unsettling for families already grieving.
Magnolia’s Difference:
We never outsource. Every step—from pickup to cremation to return of ashes—is handled in-house by our licensed team at our privately owned crematory. That means:
✅ Greater peace of mind
✅ Full transparency
✅ Faster service and no middlemen
✅ Consistent, compassionate care
What is an in-house crematory — and why does it matter?
An in-house crematory means the funeral or cremation provider owns and operates their own cremation equipment on-site—rather than outsourcing the process to a third-party facility.
Why That Matters for Families:
- Your Loved One Stays in One Place
With an in-house crematory, your loved one never leaves the care of the provider you trusted. There's no outside transport or handoff to another company. - Full Oversight & Transparency
The provider controls every step—from pickup to cremation to returning the ashes. This ensures accountability and consistent quality of care. - Faster Timelines
Without relying on external schedules, cremation can usually be completed more quickly and efficiently. - More Peace of Mind
Families can ask questions, request a tour, or meet the staff who will handle the cremation. Everything is done under one roof, with no mystery involved.
Magnolia’s Commitment to In-House Care
At Magnolia Cremations, we proudly own and operate our private crematory in Jeffersonville, IN. That means:
✅ No outsourcing—ever
✅ Your loved one stays in our care, from start to finish
✅ Licensed staff oversee every step of the process
✅ A secure, dignified experience for your family
Do all funeral homes have their own crematory?
No — most funeral homes do not have an on-site crematory.
Many funeral homes advertise cremation services but outsource the actual cremation to a third-party facility. This can lead to confusion, unexpected transfers, and even additional fees — all during an already emotional time.
Why it matters if a funeral home outsources cremation:
- Your loved one is moved to an off-site facility
Often without you knowing where or when the cremation will take place. - The funeral home loses control of the process
They hand off care to another company, which may not follow the same standards or values. - There’s greater risk for errors or delays
When multiple parties are involved, communication gaps and logistical issues become more likely. - You may be kept in the dark
Some providers say they “offer cremation,” but don’t clarify who actually performs it. That’s why we always encourage families to ask:
👉 “Do you own and operate your own crematory?”
Magnolia’s Promise: No Outsourcing. Ever.
At Magnolia Cremations, we proudly own and operate our private crematory in Jeffersonville, Indiana — which means:
✅ Your loved one is never transferred to a third-party facility
✅ We maintain full control, from pickup to cremation to the return of ashes
✅ Every step is tracked using secure barcode ID technology
✅ You’ll receive compassionate care from our licensed, in-house team
Is cremation faster if the funeral home owns the crematory?
Yes, cremation is often faster when the funeral home owns and operates its own crematory.
That’s because everything is handled in-house—without delays from outside vendors or transportation between facilities.
Why It’s Faster:
- No third-party scheduling: Cremation can begin as soon as legal paperwork is complete.
- Fewer transfers: Your loved one stays in one location from start to finish.
- Streamlined process: The same licensed team manages everything—pickup, permits, cremation, and ashes return.
- Faster turnaround: With Magnolia Cremations, most families receive ashes in 5–7 business days in Kentucky and 7–10 days in Indiana, depending on the required paperwork and authorizations.
Why It Matters:
Many funeral homes advertise cremation services—but outsource the cremation itself to third-party providers. That can create unnecessary wait times, added costs, and uncertainty about where your loved one is being cared for.
Magnolia Cremations Keeps It Simple & Fast
We own and operate our private, family-run crematory in Jeffersonville, Indiana.
That means:
- No outsourcing
- 24/7 availability
- Clear communication
- Faster, more compassionate service
📍 Crematory Location: 2517 Veterans Parkway, Jeffersonville, IN 47130
What is a cremation ID tag and does it go in all urns?
At Magnolia Cremations, every loved one in our care is assigned a unique cremation ID tag—a small, durable metal identifier that stays with them throughout the entire cremation process. This tag ensures accuracy, accountability, and peace of mind from the moment we bring your loved one into our care to the moment their ashes are returned.
What’s included on the cremation ID tag?
- A unique cremation ID number
- Our crematory’s name (Falls City Crematory)
- A heat-resistant metal material designed to survive the cremation process
Does the cremation tag stay with the ashes?
Yes. The ID tag is placed in the primary urn that contains the largest portion of your loved one’s ashes. This is particularly important for:
- Cemetery burials
- Future verification or record-keeping
- Ensuring state and crematory compliance
Do keepsake urns include an ID tag?
Usually, no. Because there is only one physical tag, it is typically stored in the main urn. However, if you are dividing ashes among multiple family members and would like the tag placed in a keepsake urn instead, you can request this during arrangements. We’ll help you decide what’s best for your family.
Why cremation ID tags matter:
- They maintain a secure chain of custody
- They confirm the identity of the ashes
- They reflect our commitment to dignity, respect, and transparency
At Magnolia Cremations, you can trust that your loved one is cared for with precision and compassion—every step of the way.
What Is Alkaline Hydrolysis (Water Cremation)?
Alkaline hydrolysis, also known as water cremation, aquamation, or flameless cremation, is an eco-friendly alternative to traditional flame-based cremation. It uses a gentle combination of water, alkaline solution, heat, and pressure to accelerate natural decomposition—leaving behind clean, safe ashes and a sterile, organic liquid.
How Alkaline Hydrolysis Works:
- Your loved one is placed in a stainless-steel vessel filled with a water and potassium hydroxide solution.
- The chamber is gently heated (199–320°F) and pressurized to speed up decomposition.
- In 6–16 hours, soft tissue breaks down into a sterile, nutrient-rich liquid.
- Only white bone fragments remain. These are dried, processed into a fine powder, and returned to the family—just like flame cremation ashes.
Why Some Families Prefer It:
- Eco-Friendly: Uses 1/8 the energy of flame cremation and produces no harmful air emissions.
- Gentle Process: Thought of by some as a more natural and respectful method.
- More Ashes Returned: Produces about 30% more remains than traditional cremation.
- No Fire: A meaningful option for families uncomfortable with flame.
Is It Legal in Indiana or Kentucky?
Alkaline hydrolysis is legal in more than 20 U.S. states (including California, Florida, and Illinois), but not yet legal in Indiana or Kentucky, where Magnolia Cremations operates. Laws are evolving, and availability continues to grow across the country.
Can I choose the clothing and/or personal items to include in the cremation?
Yes — you can absolutely choose the clothing and personal items to include with your loved one (or yourself) during cremation.
At Magnolia Cremations, we know how important it is to honor a life in a way that feels meaningful and personal. Whether you're making arrangements for a loved one or planning ahead for yourself, we’re here to support your wishes with compassion and care.
Here’s what you can include:
Clothing
Families often select:
- Suits or dresses
- Pajamas or favorite outfits
- Uniforms or culturally significant garments
Personal items
We’ve seen families include:
- Letters or drawings
- Photos
- Stuffed animals or toys (like a teddy bear)
- Handmade keepsakes
- Other items with sentimental value
- Styling requests
You're welcome to make requests around: - Hair styling or grooming
- Nail polish colors
- Specific appearance preferences
Things to consider:
- Jewelry is not recommended
While you can choose to include it, jewelry is typically destroyed during cremation and cannot be recovered. We encourage families to keep these items as cherished keepsakes instead. - We’ll honor all meaningful requests
Whether it’s a favorite T-shirt or something completely unique, we’re here to say “yes” whenever we can — and we’ll always handle every detail with care and respect.
Whether you're preplanning or planning for someone you love, you’re not alone.
We’re here to listen, guide, and make sure every detail — no matter how small — reflects your wishes. If you have questions or special requests, just reach out. We'll walk with you every step of the way.
How much does cremation cost and what's included?
At Magnolia Cremations, direct cremation starts at just $895—with no hidden fees or surprise charges. This includes everything needed for a dignified, respectful cremation, handled entirely by our in-house team at our private crematory.
What’s included:
✔ Professional guidance from our licensed Funeral Directors
✔ Transfer of your loved one into our care within 50 miles (additional mileage fees apply over 50 miles)
✔ Secure, dignified cremation at our private, family-owned crematory
✔ Required alternative cremation container
✔ Filing of the death certificate and notification of Social Security
✔ Assistance with veterans’ benefits paperwork (if applicable)
Optional services (only if you choose):
- Custom urns and keepsakes
- Shipping of ashes
- Additional death certificates
Families choose Magnolia for our upfront pricing, transparent process, and compassionate care—not the pressure or upsells of traditional funeral homes.
Use our Cremation Cost Calculator to get exact pricing based on your location + any additional add-ons you would like to include.
What is the average cost of cremation in Indiana?
According to the National Funeral Directors Association (NFDA) and Funeralocity, in 2025 the average cost of cremation in Indiana is around $2,295—but Magnolia Cremations offers the same service, or better, starting at just $895.
💡 That means Magnolia’s direct cremation is 60–70% more affordable—with no compromise in quality, care, or professionalism.
Why Is Cremation So Expensive Elsewhere?
Traditional funeral homes often outsource cremation, add facility overhead, and extensively mark up merchandise—resulting in higher prices. Magnolia Cremations owns our crematory and handles everything in-house, so we keep pricing honest, simple, and dignified.
How much does cremation cost in Kentucky?
In Kentucky, the average cost of a direct cremation is around $2,031—but Magnolia Cremations offers the same service, or better, starting at just $895. That’s up to 65% more affordable than traditional funeral homes—with no hidden fees, no third-party outsourcing, and no pressure to upgrade.
Why Cremation Costs More Elsewhere:
Most traditional funeral homes:
- Outsource cremation to external providers (resulting in additional fees)
- Charge for unused overhead, like staffing, facilities, or service space
- Advertise low base prices, but tack on fees for crematory services, required containers, and even urns.
- Use commission-based merchandise sales that benefit staff, not families
Magnolia's $895 Cremation Includes:
✔ Complete, in-house care from beginning to end
✔ Transfer of your loved one into our care (includes first 50 miles — double the industry norm)
✔ Required alternative cremation container
✔ Filing of death certificate
✔ Social Security and VA notifications
✔ Basic services of our funeral director and team
✔ A truly transparent price — no surprise fees
We built Magnolia to be different. No outsourcing. No upselling. Just honest, dignified cremation care that families can trust.
Does Medicaid cover cremation costs in Indiana?
Yes. Indiana Medicaid offers up to $1,200 in funeral assistance, which can fully cover Magnolia Cremations’ $895 direct cremation package—with no upfront payment required from your family.
How Medicaid Funeral Assistance Works in Indiana:
1. Eligibility Verification
Magnolia helps confirm your loved one’s eligibility through the Indiana Family and Social Services Administration (FSSA). Just provide:
- Full legal name
- Date of birth
- Social Security number
2. We Handle the Paperwork
Our team files all Medicaid claim forms at no cost to you. You don’t have to manage any complicated documentation on your own.
3. No Upfront Costs
If approved, Medicaid pays Magnolia directly. While reimbursement can take 60–120 days, we wait on payment so you don’t have to.
Who Qualifies for Indiana Medicaid Cremation Coverage?
Your loved one may qualify if they were:
- Receiving Medicaid benefits
- On Social Security Disability (SSI or SSDI)
- Living below the federal poverty level
❓Questions about Medicaid eligibility or the application process? We’re here to walk you through it with compassion and clarity, every step of the way. Just give us a call.
📞 Indiana: 812-913-0044
What documents are needed to apply for Medicaid cremation assistance in Indiana?
To apply for Medicaid-funded cremation assistance in Indiana, only a few basic details are needed. Magnolia Cremations handles the entire process on your behalf — with no paperwork or upfront costs required from your family.
📄 What We Need to Get Started:
To verify eligibility with Indiana’s Family and Social Services Administration (FSSA), our team will need:
✅ Full legal name of the deceased
✅ Date of birth
✅ Social Security number
That’s it. You don’t need to fill out any forms yourself.
Once we have this information, we’ll take care of all filing, communication, and documentation — at no cost to you.
What Happens Next?
- Eligibility Check – We contact the FSSA on your behalf to confirm eligibility.
- Claim Filing – If eligible, we complete and submit the necessary paperwork for approval.
- No Upfront Costs – If the claim is approved, Medicaid pays Magnolia directly. You won’t have to wait or worry about reimbursement.
Compassionate Help, Without the Confusion
Even if you’re unsure whether your loved one qualifies, we’ll help you find out — quickly, respectfully, and with no pressure.
We believe every family deserves dignity, and no one should have to navigate this process alone.
📞 Call us anytime or 🌐 Start arrangements online — Magnolia Cremations makes Medicaid cremation assistance simple, secure, and stress-free.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
How long does it take to receive Medicaid assistance?
In most cases, Medicaid cremation assistance takes between 60 and 120 days to process and distribute—depending on the state and case complexity.
⏱ Typical Timeline in Indiana
If you're applying for Indiana Medicaid cremation assistance, here's how the process works with Magnolia Cremations:
✅ Step 1: Eligibility Verification (Same Day)
You provide:
- Your loved one’s full legal name
- Date of birth
- Social Security number
Our team contacts the Family and Social Services Administration (FSSA) on your behalf.
✅ Step 2: Paperwork & Submission (Within 1–2 Days)
Magnolia handles all the required forms and submits them directly to the state—at no cost to your family.
✅ Step 3: Payment Issued to Magnolia (60–120 Days)
Once approved, Medicaid pays us directly. Families don’t have to wait or pay upfront—we handle services right away and wait for reimbursement so you don’t have to worry.
❓ Why Does It Take So Long?
- State processing timelines vary by case load
- Backlogs can occur in Medicaid departments
- Manual review of applications and eligibility is often required
💬 Have Questions About Medicaid? Call us!
We’re here 24/7 to walk you through the process with clarity and compassion. Whether you’re unsure about eligibility or need help applying, we’ll take care of the details—so you can focus on your family.
📞 Indiana: (812) 913-0044
Is cremation covered by Medicaid in Kentucky?
No, Kentucky Medicaid does not currently provide financial assistance for cremation or funeral services.
What This Means for Kentucky Families
Unlike Indiana, where Medicaid offers up to $1,200 in assistance, Kentucky does not offer direct funding for cremation through Medicaid. Families in Kentucky must explore alternative financial support options when arranging final services.
Affordable Cremation Options Still Exist
At Magnolia Cremations, we believe every family deserves dignified care—regardless of budget or state benefits. We help Kentucky families explore all available options, including:
- Flexible financing through Affirm, including 0% interest options
- Local township or county programs that may offer small financial assistance
- Support from guardianship or social service agencies when no next of kin is available
❓Questions about your options? We’re here to walk you through it with compassion and clarity, every step of the way. Just give us a call.
📞 Kentucky: 502-653-5834
What’s included in a direct cremation with Magnolia?
Our Essential Cremation Package includes everything your family needs for a respectful, dignified, affordable farewell—starting at just $895. There are no hidden fees, no pressure to upgrade, and full transparency from start to finish.
Included in your cremation package:
- 24/7 transfer into our care (within 50 miles)
- Cremation at our private, licensed crematory
- Alternative cremation container (no casket required)
- Filing of death certificate & Social Security notification
- Obituary assistance
- Dual-tag ID & barcode tracking for peace of mind
- Guidance from our licensed Funeral Directors every step of the way
Optional add-ons (only if you choose):
- Certified death certificates ($20 each)
- Custom urns ($49–$360)
- Keepsake jewelry and memorial items
- USPS shipping of ashes ($125)
What payment options are available at Magnolia Cremations?
Magnolia Cremations offers multiple flexible payment options to make arrangements as easy and stress-free as possible. We accept over a dozen methods—including modern digital platforms and financing—so families can choose what works best for them.
Accepted payment methods include:
- Credit & debit cards: Visa, MasterCard, Discover, AmEx
- Digital wallets: Apple Pay, Google Pay, PayPal, Amazon Pay, ShopPay
- Cash or check (accepted in person)
- ACH bank transfers
- Financing through Affirm (apply instantly during checkout)
We also work with families who wish to use life insurance, though processing may take several weeks and involve third-party verification.
💬 Want to explore which payment method may be best for your situation Contact us anytime—we’re happy to help.
Can I pay for cremation with Affirm monthly payments?
Yes, you can use Affirm to pay for cremation services in monthly installments—right through our website. It’s a simple, transparent financing option that gives families more flexibility during a difficult time.
Here's how Affirm financing works:
- Choose your services on the Magnolia Cremations website
- Select Affirm at checkout as your payment method
- Fill out a short application (basic personal + income info)
- Get an instant decision—with no impact to your credit score
- Pick a plan: 3, 6, or 12 months
- Affirm pays us directly so your services move forward right away
- You pay Affirm back over time with auto-pay
Why Families Trust Affirm:
✔ No late fees
✔ No hidden charges
✔ No hard credit check
✔ Clear terms upfront—you’ll always know what you owe
✔ Interest rates range from 0% to 30% APR, depending on your credit profile
It's a compassionate financing solution that gives families more time and peace of mind.
Are cremation prices expected to rise?
Yes, cremation prices are projected to rise significantly in the coming years—especially at traditional funeral homes.
According to the National Funeral Directors Association (NFDA), more than 83% of Americans will choose cremation by 2045. As demand continues to grow, many providers are already increasing their prices to match shifting consumer preferences and to make up for declining burial revenue.
Why Cremation Prices Are Increasing:
- Higher demand → Cremation has become the preferred option, driving prices up
- Funeral homes adjusting their models → Many are raising cremation costs to compensate for fewer traditional burials
- Third-party fees → Most funeral homes outsource cremation, passing on the extra costs to you.
- Inflation and overhead → Larger facilities = higher operating costs = higher prices for families
Magnolia Cremations Keeps Costs Low:
While others are increasing prices, Magnolia Cremations offers direct cremation starting at just $895—and that price is:
✅ Transparent (no hidden fees)
✅ Guaranteed if you pre-plan
✅ 60–70% less than the regional average
📌 Bonus: Pre-planning cremation with Magnolia locks in today’s rate, shielding your family from future price increases.
💬 Want to avoid rising cremation costs? Learn how pre-planning can secure today’s price ➝ Cremation Pre-Planning
Why is Magnolia Cremations more affordable than a funeral home?
Magnolia Cremations is more affordable than a traditional funeral home because we’ve reimagined the process to focus solely on what families actually need—compassionate care, transparent pricing, and simple, direct cremation.
💰 Here’s why our costs are lower:
1. No Expensive Buildings or Unused Services
Traditional funeral homes carry high overhead from chapels, showrooms, and staff for embalming, visitation, and burial services. We don’t. Magnolia focuses exclusively on cremation, which means fewer costs passed to you.
2. We Own Our Crematory
Unlike many funeral homes that outsource cremation to third parties (and charge you more for it), Magnolia owns and operates our own private crematory in Jeffersonville, Indiana. That allows us to control costs, maintain quality, and provide faster service.
3. No Hidden Fees or Upselling
We publish our pricing online with zero pressure or surprise add-ons. Our $895 cremation package includes everything required: transportation, cremation, permits, and ashes returned to your family.
4. Streamlined Operations = Lower Prices
We’ve modernized the entire process. With flexible online, phone, or in-person planning options, we cut out unnecessary meetings and overhead—keeping our service accessible, dignified, and affordable.
5. Flexible Payment Options
We’re one of the only cremation providers in Indiana and Kentucky offering financing through Affirm, giving families even more flexibility.
📌 Bottom line:
Magnolia Cremations is affordable because we believe every family deserves dignified care without financial stress. We’ve removed the fluff, cut the hidden costs, and built a service model that’s built around your needs—not tradition.
Do all funeral homes show prices online?
No, most traditional funeral homes do not publish their full cremation prices online—but Magnolia Cremations does.
While the Federal Trade Commission (FTC) requires funeral homes to provide a General Price List (GPL) upon request, it does NOT require them to publish pricing on their websites. As a result:
- Many funeral homes only offer pricing after you visit or call.
- Some provide vague “starting at” pricing without listing what's included.
- Others bundle services into packages with confusing or hidden fees.
💡 Why Magnolia Cremations Is Different:
At Magnolia, we believe families deserve transparency and trust—especially during one of life’s most difficult moments.
That’s why we proudly publish our $895 cremation package (and what it includes) online, with no hidden fees, pressure, or fine print.
Our pricing includes:
- 24/7 transportation of your loved one (within the first 50 miles)
- All legal paperwork and permits
- In-house cremation at our private, family-owned facility
- Return of ashes in a secure temporary container
- Compassionate support from licensed professionals
Why This Matters:
Being able to see pricing upfront:
✅ Empowers you to compare providers confidently
✅ Prevents emotional upselling or surprise charges
✅ Helps you make decisions from home—on your own terms
Is embalming included in Magnolia's cremation package?
No, embalming is not included—and it’s not required for direct cremation.
At Magnolia Cremations, we believe in keeping things simple, respectful, and affordable. Our $895 cremation package includes everything you need for a dignified direct cremation—without unnecessary services or hidden fees.
Since embalming is typically only needed for public viewings or long-distance body transport, it’s not part of our standard cremation services. In most cases, refrigeration is a safe and respectful alternative that preserves your loved one until the cremation takes place.
What is Included:
- 24/7 professional transportation into our care
- Secure on-site refrigeration until cremation
- Licensed cremation at our private crematory
- Filing of permits, death certificate, and Social Security notification
- Return of ashes in a simple container
Want a viewing without embalming?
We offer private family viewings (by appointment) without the need for embalming—giving you time to say goodbye in a peaceful setting.
💡Tip: If embalming is ever required due to special circumstances (such as out-of-state transport), we’ll walk you through the process and help make affordable arrangements. But we’ll never upsell or pressure you into services you don’t want or need.
How much does Medicaid help with cremation expenses in Indiana?
In Indiana, Medicaid may cover the full cost of a direct cremation through a special Medicaid Burial Assistance Program. Magnolia Cremations works directly with the state to apply for this benefit on your behalf — so your family doesn’t have to worry about upfront payments or paperwork.
💰 What Medicaid Covers:
If approved, Indiana’s Medicaid Burial Assistance may cover:
- The $895 cremation cost at Magnolia Cremations
- Transportation within 50 miles
- A simple cremation container
- Filing of the death certificate and Social Security notification
- On-site cremation at our private facility
- Return of ashes to the authorized individual
✅ There are no surprise charges — and Magnolia never bills your family after the fact.
We only move forward once approval is confirmed or other options are arranged.
📋 What’s Required for Medicaid Approval:
Magnolia will help you apply — and all we need to get started is:
- The deceased’s full legal name
- Date of birth
- Social Security number
We’ll then:
- Contact Indiana FSSA to confirm eligibility
- Complete and file all required paperwork
- Wait for reimbursement so you don’t have to pay anything upfront
⚠️ Important Notes:
- Medicaid funds are paid directly to the cremation provider, not the family
- If Medicaid denies the claim, Magnolia will help you explore other assistance options, such as Township Trustee cremation support
Affordable, Dignified Cremation — Without Financial Burden
At Magnolia Cremations, we believe cost should never prevent families from saying goodbye with dignity.
Whether you're certain about Medicaid eligibility or unsure, our team is here to walk you through the process with care, clarity, and compassion.
💬 Have questions?
Call us anytime or start arrangements online — we’re ready to help.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
Does Indiana Medicaid cover funeral expenses?
Yes, Indiana Medicaid may help cover funeral or cremation expenses for eligible individuals through the Medicaid Burial Assistance Program. However, funds are limited, must be applied for in advance, and are typically used to cover basic cremation or burial services only.
💰 What Indiana Medicaid Burial Assistance Covers:
Indiana’s Medicaid program may pay for:
- Direct cremation or immediate burial
- Basic transportation
- Alternative container (no casket required)
- Filing of death certificate and required paperwork
✅ Payments are made directly to the funeral or cremation provider — not to the family.
❌ Medicaid does not cover:
- Embalming
- Visitation or public services
- Floral arrangements, headstones, or memorial events
- Obituaries or ceremonial expenses
⚠️ Key Requirements for Coverage:
To qualify, the deceased must:
- Have been a Medicaid recipient at the time of death
- Have no family assets available to pay for services
- Not have prearranged or prepaid services elsewhere
💡 Families must apply before any arrangements are made, and approval must be confirmed before the provider moves forward.
How Magnolia Cremations Helps:
At Magnolia Cremations, we help families apply for Medicaid Burial Assistance at no cost.
We:
- Confirm eligibility with Indiana FSSA
- Handle all paperwork on your behalf
- Wait for state reimbursement, so your family doesn’t pay upfront
Starting at just $895, our direct cremation package is often fully covered by Medicaid if approved.
Dignified Farewells Without Financial Strain
We believe every person deserves compassionate care — regardless of their financial situation.
If you’re unsure whether your loved one qualifies, Magnolia Cremations is here to help you navigate the process with clarity and respect.
📞 Have questions? Contact us 24/7 — or start online arrangements anytime.
Does Indiana Medicaid pay for burial expenses?
Yes, Indiana Medicaid may help cover basic burial expenses for eligible individuals through the Medicaid Burial Assistance Program. However, coverage is limited and must be approved in advance. The assistance is designed to provide a simple, dignified burial — not a full traditional funeral service.
What Burial Costs Medicaid May Cover:
If approved, Medicaid may help pay for:
- Immediate burial (no viewing or service)
- Basic transportation of the deceased
- Simple casket or burial container
- Cemetery charges within program limits
- Filing of required documentation
✅ Funds are paid directly to the funeral provider or cemetery, not to the family.
❌ What Medicaid Burial Assistance Does Not Cover:
Medicaid does not cover the following burial-related expenses:
- Funeral ceremonies, visitations, or memorial services
- Embalming or cosmetic preparation
- Grave markers or headstones
- Printed obituaries or flowers
- Burial in private cemeteries unless prepaid or approved
Who Qualifies?
To be eligible for Medicaid burial assistance in Indiana:
- The deceased must have been a Medicaid recipient at the time of death
- No other financial resources (insurance, family funds, assets) can be available
- Approval from the Family and Social Services Administration (FSSA) must be obtained before burial services are arranged
How Magnolia Cremations Supports Families:
Even though we specialize in direct cremation, Magnolia Cremations helps families who are:
- Considering burial but unsure about Medicaid eligibility
- Needing help navigating Indiana’s application process
- Exploring simple, affordable alternatives like cremation, which may be more fully covered
We’re here to walk you through every option — with honesty, compassion, and no pressure.
📞 Have questions about Medicaid or burial options?
Call us anytime, or start cremation arrangements online. We’ll help you find the best solution with dignity and clarity.
Can I pre-plan my cremation with Magnolia Cremations?
Yes—you can pre-plan your cremation at any time, and it’s one of the most thoughtful, financially smart decisions you can make. Magnolia Cremations offers simple, secure pre-planning services that lock in today’s $895 direct cremation price, no matter when services are needed.
Why families choose to pre-plan:
Lock in today’s low price and avoid rising future costs
Protect your Medicaid eligibility (pre-paid cremation funds are exempt)
Relieve your family from difficult decisions later on
You can complete the process online, by phone, or in-person at one of our two offices. All pre-paid funds are placed in a secure, state-regulated trust or insurance policy, so your wishes—and your investment—are protected.
🕊️ Want to learn more or ready get started today?
📞 Call us anytime:
📍 Indiana: (812) 913-0044
📍 Kentucky: (502) 653-5834
🌐 You can also pre-plan safely and securely completely online via our easy-to-use Online Cremation Planner
What are the benefits of pre-planning cremation in Indiana or Kentucky?
Pre-planning your cremation protects your family from future costs, locks in today’s low prices, and ensures your final wishes are honored — all without last-minute stress.
At Magnolia Cremations, pre-planning is simple, secure, and compassionate.
✅ Key Benefits of Pre-Planning with Magnolia Cremations:
- Guaranteed Pricing for Life
- Lock in our current cremation price today.
- Even if cremation costs double or triple years from now, your family will never pay a penny more.
2. Full Protection Against Inflation
- Funeral costs rise every year.
- Pre-planning shields your loved ones from sudden financial burdens during an already difficult time.
3. Legally Guaranteed Services
- Indiana Residents:
Prepaid cremations are protected by Indiana state law — funeral homes must honor your arrangements, no exceptions. - Kentucky Residents:
While Kentucky law doesn’t require price-lock guarantees, Magnolia voluntarily honors prepaid pricing — providing stronger protection than most providers.
4. No Hidden Fees
Your prepaid plan covers all essential services:
- Cremation
- Transportation
- Alternative container
- Filing of death certificates
The only potential additional costs are for items like:
- Extra certified copies of death certificates
- Keepsake urns or memorial items
- Additional transportation mileage beyond 50 miles
5. Complete Peace of Mind for Your Family
- Your wishes are documented and securely stored.
- Your loved ones are spared the burden of making emotional, last-minute decisions — giving them time to focus on healing and remembrance.
6. Financial Security and Asset Protection
- Prepaid funds are placed in a state-regulated trust or insurance policy (through NGL or MasterChoice Trust Fund).
- Funds are protected from Medicaid asset limits, preserving eligibility if long-term care is ever needed.
Pre-Planning Means Leaving a Legacy of Care
At Magnolia Cremations, we believe pre-planning isn’t just practical — it’s a final act of love and protection for the people you care about most.
💬 Ready to get started?
Use our Online Planner to make arrangements easily — or contact our team for compassionate, expert guidance every step of the way.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
How do I get started with pre-planning my cremation?
Getting started with pre-planning your cremation is simple — and takes just a few minutes with Magnolia Cremations.
Whether you prefer to begin online or meet with a Family Care Advisor, we make it easy, secure, and fully personalized to your wishes.
🖥️ Option 1: Plan Online, Anytime
- Use our Online Planner to start from the comfort of home.
- Customize your cremation plan based on your preferences and location.
- Securely complete required documents at your own pace.
- Lock in today’s pricing — with no pressure and full transparency.
🤝 Option 2: Speak with a Family Care Advisor
- Schedule a consultation (in-person or over the phone) with one of our compassionate advisors.
We'll walk you through every step:
- Document your wishes
- Explain all your options
- Answer any questions you have
You’ll finish with a complete, legally protected plan — and total peace of mind.
No matter how you start, Magnolia is here to support you.
Pre-planning now means your loved ones are protected later — from financial burdens, difficult decisions, and unnecessary stress.
We’re honored to help you create a plan that brings lasting comfort and security.
💬 Ready to begin?
Start planning online or contact our team — we're available 24/7 to assist you.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
Are prepaid cremation plans protected from inflation or future price increases?
Yes — when you prepay with Magnolia Cremations, your plan is protected for life, no matter what happens with future costs.
We believe your peace of mind should never be impacted by rising prices. That’s why Magnolia guarantees your prepaid cremation plan against inflation and cost increases — so your family is never left with unexpected expenses.
Indiana Residents:
By state law, all prepaid cremation plans in Indiana are price-locked and guaranteed. When you prepay with Magnolia—whether it’s $895 or another amount—your cost is locked in for life. Even if cremation fees increase in the future, your family will never owe more.
Your funds are:
- Placed in a state-regulated, irrevocable trust
- Properly invested to grow over time
- Used only to cover your cremation at the time of need
Kentucky Residents:
Kentucky law does not require providers to lock in prepaid cremation costs—but Magnolia does anyway. We voluntarily follow Indiana’s higher standard, ensuring your plan is fully protected, and your family will never be charged extra, even if prices rise.
What’s Guaranteed in Every Prepaid Plan:
✔ Cremation services
✔ Required alternative cremation container
✔ Documentation & filing (including death certificates and VA/SS notifications)
✔ Transportation (within 50 miles of our crematory)
✔ Complete care by our licensed, in-house team
What’s Not Guaranteed (Third-Party Costs):
Some external items aren’t controlled by funeral homes and may change in price over time, such as:
- Printed obituaries (most families now choose online listings)
- State-issued certified death certificates
- Newspaper placements or other optional add-ons
If these third-party costs increase, families may either cover the difference or opt for a lower-cost alternative. Any unused funds from these optional services will be returned to your family.
Peace of Mind, Guaranteed
With Magnolia Cremations, you pay once—and you’re done. No surprise fees, no extra bills, and no burden on your loved ones. Just peace of mind, protected.
How do I update my pre-planned cremation arrangements?
Updating your pre-planned cremation arrangements is easy — and entirely up to you.
At Magnolia Cremations, we understand that life changes. Whether you're adjusting your final wishes, updating paperwork, or switching providers, we’re here to make the process as smooth and stress-free as possible.
Ways to update your arrangements:
- Call or email us
Prefer to talk it out or send a quick note? You can reach us however you feel most comfortable. - Stop by in person
We welcome in-person visits if you'd like to sit down with a team member to review your file. - Send updated forms or documents
Have a funeral declaration form or need to name a new trustee? Just fill it out, have it witnessed, and bring it in. We’ll update your file right away.
What can be updated?
- Contact details (like phone numbers or addresses)
- Obituary proofs
- Wishes around burial vs. cremation
- Names of trustees or next of kin
- Transfer of prepayment plans to or from Magnolia
- Any other request — big or small
We make changes almost daily for families, whether it’s sending paperwork to a new out-of-state funeral home or revising memorial plans based on family dynamics.
And if your plans change entirely…
- Want to be buried instead of cremated? We’ll help you with that.
- Decided Magnolia isn't the right fit? We understand and will assist in transferring your arrangements.
- Have a prepaid plan elsewhere? We’ll handle the paperwork to bring it over to us.
We’re not just service providers — we’re lifelong caregivers.
No matter how your circumstances evolve, we’ll be here to support your wishes with compassion, flexibility, and care.
How do I make sure my family knows I've pre-planned my cremation?
When you pre-plan your cremation with Magnolia Cremations, we make it simple to keep your family informed — so they’ll know exactly what to do when the time comes.
📝 Here’s how we help you document and share your plan:
✅ You’ll receive copies of all completed paperwork — whether you pre-plan online, by phone, or in person.
✅ Documents will include:
- Your cremation preferences
- Details of your secure trust (MasterChoice) or insurance policy (NGL)
- Contact information for Magnolia Cremations
- Instructions for your family about next steps
✅ Your funds are safely held in a regulated third-party trust or insurance policy — never directly by Magnolia — providing added protection and flexibility for your loved ones.
📚 How to make sure your family knows:
- Inform your next of kin, executor, or trusted friend that you have pre-arranged your cremation.
- Share copies of your paperwork with them (or tell them where to find it).
- Provide Magnolia’s contact information so they can reach out easily when the time comes.
- Consider storing documents in a secure but accessible place (like a fireproof safe or with a legal advisor).
Pre-planning isn’t just about protecting yourself — it’s a final act of care for those you love.
By keeping your family informed, you spare them difficult decisions later — and ensure your wishes are honored with simplicity, dignity, and peace of mind.
💬 Need help updating your records or notifying your family?
Our compassionate team is here to guide you every step of the way.
Is prepayment for cremation refundable or transferable?
Prepaid cremation plans are transferable in both Indiana and Kentucky. Refundability, however, depends on the state and type of plan.
Preplanning is one of the most thoughtful decisions a person can make — and at Magnolia Cremations, we aim to make it as flexible, secure, and transparent as possible. Here’s how prepayment policies work in the two states we serve:
In Indiana:
- Prepaid funds must be placed in an irrevocable trust or insurance policy.
- After 30 days, these funds become non-refundable — even to the purchaser or their family — unless a death certificate and services are provided.
- However, the good news is:
✅ Prepaid cremation is fully transferable to any funeral provider that agrees to accept the contract as written.
✅ Magnolia accepts transferred prearrangements from other states and providers without issue.
🔐 Why “irrevocable”?
This protects the funds until the time of need. Funeral homes do not receive or use the money until services are performed, giving families peace of mind that the funds are safe.
In Kentucky:
- Prepaid plans are transferable — just like in Indiana.
- However, prepaid funds can be refunded if requested.
- Kentucky does not guarantee pricing for future funeral services, meaning the actual cost at time of need may vary unless a provider like Magnolia guarantees it, which we do even though most providers don't.
Have a prepaid cremation plan somewhere else? We’d be happy to review it and help you transfer it to Magnolia with ease.
📞 Call us anytime to get started:
📍 Indiana: (812) 913-0044
📍 Kentucky: (502) 653-5834
Can I update my cremation pre-planning arrangements later?
Yes — Magnolia Cremations makes it easy to update your pre-planning arrangements at any time.
We understand that life circumstances, contact details, or personal preferences can change, and your plan should always reflect your wishes.
Here’s what you can update:
Contact information (phone, email, address)
Service preferences or cremation instructions
New documents, such as updated insurance forms, power of attorney, or ID copies
Photos or written instructions to be kept on file
Any updates you provide are securely stored in our electronic system and attached to your existing plan, so everything is ready when your family needs it.
💬 Need to make a change? Just give us a call or stop by. Our team is always here to support you—now and in the future.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
Can I pre-plan cremation services for a loved one?
Yes, you can pre-plan cremation services for a loved one—and it’s one of the most caring and financially smart decisions you can make.
Whether it’s for a spouse, parent, sibling, or child, Magnolia Cremations makes the process easy and secure.
Here’s how it works:
You can prepay on their behalf, and those funds are designated specifically for that individual—they are not transferable to someone else.
The funds are held in a third-party trust or insurance policy, ensuring they’re protected and available when needed.
All arrangements, preferences, and paperwork can be completed in advance, providing peace of mind for your entire family.
Pre-Planning for Medicaid Spend Down
In both Indiana and Kentucky, prepaid funeral and cremation plans are Medicaid-exempt assets.
That means:
- Prepaid plans will not count against a person’s asset limits
- It’s a legally approved way to reduce countable assets while securing future care
💬 Whether you're planning for one person or multiple family members, our team will guide you through every step—with clarity, care, and full transparency.
What if I move to a different state after pre-planning cremation?
Your pre-planning with Magnolia Cremations is fully secure—even if you move. Whether you relocate across town or across the country, your arrangements and funds remain protected and transferable.
Here’s how it works:
If You Move Within Indiana or Kentucky
We’ll continue to serve you directly through our Jeffersonville, IN or Louisville, KY locations. Transportation costs may vary based on distance, but we’ll always be transparent and work within your plan.
If You Move Outside Indiana or Kentucky
Your prepaid cremation funds are held in a third-party trust or insurance policy—not by Magnolia—so they’re:
✅ Fully secure and portable
✅ Transferable to another funeral home or cremation provider
✅ Protected from inflation and may grow in value over time
If you relocate, we’ll help you:
- Transfer your pre-plan to a new provider
- Recommend a trusted partner from our national funeral home network
- Ensure your family still receives dignified, affordable care in your new location
No matter where life takes you, your wishes and your plan go with you.
Do I have to pay in full when pre-planning cremation, or can I make monthly payments?
You don’t have to pay in full all at once—monthly payment options are available. However, they work a bit differently depending on how you choose to make your arrangements.
Online Prepayment (Pay-in-Full)
- Most families pre-plan online with Magnolia by paying a one-time flat rate (starting at $895 + what additional options you choose).
- This locks in your price forever, with no additional costs to your family—even years down the road.
- It’s simple, affordable, and fully secure.
Monthly Payment Plans (In-Person Only)
Want to pay over time instead? Magnolia offers flexible pre-planning options with monthly payments through:
- Trust-based arrangements in Indiana
- Insurance-funded pre-need plans in Kentucky
(Note: Kentucky plans may include life insurance premiums in addition to base costs.)
Because these plans require some paperwork and additional setup, they’re only available to be made in person.
Which Option is Right for You?
- Online = One-time payment → Immediate price lock
- In person = Monthly payments → Flexibility with additional setup
Starting at just $895, many families find the one-time payment more accessible than traditional funeral planning. But we're always here to help you choose the path that fits your budget and preferences.
💬 Want help setting up a monthly plan in person? Our team is happy to walk you through the process step-by-step.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
What is NGL, and how does it protect my prepaid cremation plan?
NGL stands for National Guardian Life Insurance—one of the nation’s most trusted providers of preneed funeral and cremation insurance.
When you pre-plan cremation services with Magnolia Cremations in Kentucky, your funds are securely protected through a policy with NGL. This ensures that your plan is safe, transferable, and guaranteed — no matter what the future holds.
Why Magnolia partners with NGL:
NGL has been a trusted name in funeral funding for over 115 years and is rated A (“Excellent”) by AM Best for financial strength. Their role is to protect your investment and ensure your cremation wishes are honored — with no risk of your money being misused or lost.
How NGL protects your prepaid cremation plan:
✅ Immediate protection — Your policy goes into effect as soon as it’s issued
✅ Funds are state-regulated and secure — Held by NGL, never by Magnolia directly
✅ Price-lock guarantee — Your cremation cost won’t increase with inflation
✅ Portability — Your plan stays with you, even if you move out of state
✅ Asset protection — Prepaid plans are typically Medicaid-exempt, helping you qualify while preserving your wishes
Why this matters to your family:
- Your cremation is fully funded and secure
- No surprise fees, no extra burden on loved ones
- You maintain full control and transparency over your plan
- You’ll have peace of mind knowing your funds are protected until they’re needed
📄 Want to learn how Magnolia uses NGL to safeguard your preplanning? We’re happy to walk you through every detail — just give us a call or stop by anytime.
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
What is the MasterChoice Trust Fund, and how does it protect my prepaid cremation plan?
The MasterChoice Trust Fund is a secure, state-regulated, interest-bearing trust designed to protect prepaid cremation funds in Indiana.
When you preplan with Magnolia Cremations in Indiana, your money isn’t held by us — it’s placed safely in the MasterChoice Trust Fund, where it grows over time and remains protected until it’s needed.
Key benefits of the MasterChoice Trust Fund:
✅ Specifically created for Indiana families (Established in 1999)
✅ Funds grow over time to help offset inflation and rising cremation costs
✅ Held by Fifth Third Bank, with investments managed by independent financial advisors
✅ Individually tracked for transparency through Hightower Services
✅ Released only when services are provided — never before
Why this matters for your peace of mind:
- Your money is secure, regulated, and inflation-resistant
- All arrangements comply with Indiana state laws and Medicaid guidelines
- You lock in today’s price — even if services are needed years down the road
- There are no hidden fees, no commissions, and no pressure
📄 Curious how Magnolia uses MasterChoice to protect your prepaid cremation plan? We’re happy to walk you through the details, simply reach out anytime.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
Is prepaid cremation through Magnolia Medicaid compliant?
Yes, prepaid cremation plans through Magnolia Cremations are fully Medicaid-compliant in both Indiana and Kentucky.
We partner with two trusted funding providers—National Guardian Life Insurance (NGL) and the MasterChoice Trust Fund—to ensure your plan is:
✅ Secure
✅ State-regulated
✅ Exempt from Medicaid asset calculations
Why It Matters:
When applying for Medicaid to help pay for nursing homes, hospice, or long-term care, families often need to “spend down” assets.
Prepaying for cremation is an approved and legal way to do that—without losing access to the funds.
With Magnolia:
Your plan is placed in a third-party trust or insurance policy, not held by us directly
Your funds are protected, even if you apply for Medicaid years later
We’ll provide documentation to your attorney or care coordinator to ensure compliance
State-Specific Notes:
- Indiana: Prepaid cremation plans are fully protected and price-locked by law
- Kentucky: While protection isn’t mandated by the state, Magnolia voluntarily guarantees your price and honors Medicaid standards
💬 Need help with Medicaid planning or documentation? Our team is here to guide you every step of the way.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
Does Indiana Medicaid cover funeral expenses?
Yes, Indiana Medicaid may help cover funeral or cremation expenses for eligible individuals through the Medicaid Burial Assistance Program. However, funds are limited, must be applied for in advance, and are typically used to cover basic cremation or burial services only.
💰 What Indiana Medicaid Burial Assistance Covers:
Indiana’s Medicaid program may pay for:
- Direct cremation or immediate burial
- Basic transportation
- Alternative container (no casket required)
- Filing of death certificate and required paperwork
✅ Payments are made directly to the funeral or cremation provider — not to the family.
❌ Medicaid does not cover:
- Embalming
- Visitation or public services
- Floral arrangements, headstones, or memorial events
- Obituaries or ceremonial expenses
⚠️ Key Requirements for Coverage:
To qualify, the deceased must:
- Have been a Medicaid recipient at the time of death
- Have no family assets available to pay for services
- Not have prearranged or prepaid services elsewhere
👉 Families must apply before any arrangements are made, and approval must be confirmed before the provider moves forward.
How Magnolia Cremations Helps:
At Magnolia Cremations, we help families apply for Medicaid Burial Assistance at no cost.
We:
- Confirm eligibility with Indiana FSSA
- Handle all paperwork on your behalf
- Wait for state reimbursement, so your family doesn’t pay upfront
Starting at just $895, our direct cremation package is often fully covered by Medicaid if approved.
Dignified Farewells Without Financial Strain
We believe every person deserves compassionate care — regardless of their financial situation.
If you’re unsure whether your loved one qualifies, Magnolia Cremations is here to help you navigate the process with clarity and respect.
📞 Have questions? Contact us 24/7 — or start online arrangements anytime.
What paperwork is required to begin the cremation process?
To initiate cremation, several legal documents must be completed and approved — and the exact paperwork can vary slightly depending on whether your loved one passed in Indiana or Kentucky. Magnolia Cremations handles all filings on your behalf, but here’s what the process generally involves:
In Indiana:
1. Burial Transit Permit or Provisional Certificate of Death
- Issued at the place of passing (hospital, hospice, nursing home, etc.)
- Required before the loved one is transferred into our care
2. Vital Statistics Form (Completed by Family)
- Includes demographic details for the official death certificate
- Used to file with Indiana’s Electronic Death Registration System (EDRS)
3. Cremation Authorization Form
- Must be signed by the legal next of kin
- Includes details such as:
- Confirmation of identification
- Whether a pacemaker is present
- Preferred urn and engraving options
- Who will be picking up the cremated remains
4. Doctor’s Signature on the Death Certificate
- The attending physician has up to 5 business days to certify the cause of death
- Once signed, the county health department finalizes the death certificate
5. 48-Hour Waiting Period (Required by Law)
- Cremation cannot occur until at least 48 hours after the time of passing, and after the death certificate is signed — whichever comes later
In Kentucky:
1. Provisional Report of Death
- Provided by the facility where death occurred
- Functions similarly to Indiana’s burial transit permit
2. Vital Statistics Form (Completed by Family)
- Used to file the Kentucky death certificate
3. Cremation Authorization Form
- Same form used in Indiana, as cremation takes place at our Indiana facility
- Includes the same required information as listed above
4. Coroner’s Signature
- A county coroner signs the provisional report of death, allowing cremation to move forward
- No formal 48-hour waiting period required in Kentucky, so cremation can often occur more quickly
5. Death Certificate Timeline
- Doctors are asked to sign within 5 days, but in practice, Kentucky death certificates may take 2–6 weeks
- Cremation does not have to wait on the completed death certificate in Kentucky
Magnolia’s Commitment to You
We handle all paperwork, signatures, and state filings with care and precision — keeping you updated every step of the way. While timelines can vary, most cremations in Indiana are completed within 4–6 business days. In Kentucky, cremation may happen sooner, but the death certificates may take longer to be returned.
💬 Have questions or need immediate assistance?
📞 Call us anytime:
📍 Indiana: (812) 913-0044
📍 Kentucky: (502) 653-5834
🔗 You can also make plans completely online via our easy Cremation Planner
What's the process once we complete the order?
Once you complete your cremation arrangements, our team takes care of everything—from the first call to the safe return of your loved one’s ashes.
Here’s what happens next:
- Immediate Transfer
A Magnolia Care Team member is dispatched 24/7 to bring your loved one into our care—whether from home, a hospital, hospice, or nursing facility. - Secure Identification
Upon arrival, your loved one receives a dual ID system, including a barcode and stainless-steel tracking tag that stays with them throughout the entire process. - Cremation at Our Private Crematory
Cremation is performed in-house at our family-owned crematory by licensed professionals, ensuring your loved one never leaves our care. - Return of Ashes
When ready, ashes can be:
- Picked up at our at either one of our offices in Jeffersonville, IN or Louisville, KY
- Delivered by USPS Priority Mail with tracking and signature required (shipping fee applies)
Our team keeps you informed at every step, so you always know where your loved one is—and that they’re being treated with care and dignity.
How long does the actual cremation process take from start to finish?
The actual cremation process inside the chamber typically takes 2 to 4 hours—though the full timeline, including cooling and processing, is usually 3 to 6 hours total.
Here’s what happens:
- Preheating the cremation chamber: 30–60 minutes
- Cremation cycle: 2–4 hours depending on body size and container type
- Cooling and processing: 1–2 hours
At Magnolia Cremations, we operate two cremation machines and handle everything in-house at our private crematory. Since there are no third-party delays, we can perform up to eight cremations per day, depending on scheduling and paperwork approvals. While the physical process is relatively fast, the full timeline—from arrangement to the return of ashes—can vary based on state requirements, paperwork, and coroner authorizations.
We do everything possible to ensure your loved one is returned to you as quickly and respectfully as possible, and we’ll keep your family updated every step of the way.
How is my loved one cared for before cremation?
At Magnolia Cremations, we treat every individual entrusted to us with the same care and dignity we would expect for our own family. From the moment your loved one enters our care, we follow a secure, respectful process to ensure their well-being at every step.
✔ Respectful Transfer & Secure Handling
Your loved one is transported to our private, family-owned crematory by our professional team, available 24/7.
We follow a strict chain of custody, using legally required identification protocols and tracking at every step for complete accuracy.
✔ Gentle Cleaning & Thoughtful Preparation
Any medical devices (such as IVs, catheters, or tubing) are carefully removed.
Families may provide personal clothing, blankets, or sentimental items to be included in the cremation.
If needed, we use a simple covering for privacy and dignity.
✔ Secure, On-Site Care Until Cremation
Your loved one remains in our private, climate-controlled facility at all times—we never outsource cremations.
Before cremation, our licensed professionals perform final verification to ensure accuracy and respectful handling.
At Magnolia Cremations, this is more than a process—it’s a commitment. We understand how much your loved one means to you, and we take our responsibility to heart, providing compassionate, dignified care from the moment they enter our care until their ashes are safely returned to your family.
How long does it take to receive your loved one's ashes?
In most cases, families receive their loved one’s ashes within 5 to 10 days, depending on the state and how quickly all required paperwork is completed.
- In Indiana: The timeline is typically 7–10 days, due to a mandatory 48-hour waiting period and the need for a physician or coroner’s signature before cremation can proceed.
- In Kentucky: Families usually receive ashes within 5–7 days, as the coroner typically signs the cremation permit within 24–48 hours.
Delays can sometimes occur due to paperwork, holidays, or pending authorizations, but our team works diligently to ensure a smooth and timely process. We’ll keep you informed every step of the way.
When will we receive the death certificates?
In Indiana, you will receive the certificate typically in 5-7 days.
In Kentucky, you will receive the certificate typically in 2-6 weeks.
In both cases, you can pick up certificates from the Magnolia offices in Jeffersonville, IN or Louisville, KY, or receive them by mail.
Who handles my loved one?
At Magnolia Cremations, your loved one is cared for exclusively by our licensed, in-house team—never by third-party contractors or outside facilities.
From the moment we bring your loved one into our care, every step is handled by our trained Cremation Specialists and licensed Funeral Directors at our private, family-owned crematory. We use a dual identification system and barcode tracking to ensure secure, respectful handling throughout the entire process.
Unlike many cremation providers who outsource to off-site facilities, Magnolia provides complete in-house custody—so your loved one never leaves our care, and your family never has to wonder who is responsible.
How do you ensure the ashes returned to us are our loved one?
At Magnolia Cremations, we follow a strict and transparent identification process to guarantee that the ashes you receive belong solely to your loved one.
From the moment someone comes into our care, we implement multiple layers of tracking and verification to protect the dignity of each individual and give families complete peace of mind.
Here’s how we ensure accuracy at every step:
✅ Two-Tag Identification System
Every individual is assigned two identification tags that stay with them throughout the entire cremation process:
- A round stainless steel tag issued by Magnolia Cremations
- A rectangular brass tag issued by our on-site crematory
These tags remain with your loved one at all times, including inside the cremation chamber and in the returned ashes.
✅ Chain of Custody Documentation
We complete and maintain detailed chain of custody records, documenting every stage of care — from transfer into our facility, to cremation, to the release of the cremated ashes. Nothing is left to chance.
✅ Licensed, In-House Cremation
All cremations are performed at our family-owned and state-licensed crematory, Falls City Crematory, ensuring no third-party handling and complete control over every aspect of the process.
We understand that returning your loved one’s ashes is a deeply emotional moment. That’s why we’ve built our process around accountability, transparency, and respect — so you can feel confident and supported every step of the way.
What if my loved one passes away at night or on a holiday?
We’re here for you 24/7—no matter the time, day, or circumstance.
Loss doesn’t follow a schedule, and neither do we. Magnolia Cremations is always available to provide immediate support, including nights, weekends, and holidays.
When you call, a licensed Funeral Director will:
- Walk you through the next steps with care and clarity
- Verify all necessary paperwork and release forms
- Coordinate prompt, respectful transfer of your loved one into our care
You’ll never be left waiting or wondering what to do. We’re just a phone call away—day or night.
📞 Need immediate assistance? Call us anytime:
📍 Indiana: (812) 913-0044
📍 Kentucky: (502) 653-5834
🔗 If you prefer, we also offer the convenient option to complete arrangements safely and securely online ➝ Arrange a cremation anytime, anywhere
Do I need to notify anyone that Magnolia Cremations is handling the arrangements?
Yes. It’s important to let the appropriate people know that Magnolia Cremations will be handling your loved one’s arrangements—especially if they are currently under medical or hospice care.
We recommend notifying:
- Immediate family members
- Hospitals, nursing homes, or hospice staff
- Long-term care providers
- The attending physician or care team
Many healthcare facilities will ask about your cremation provider in advance and document it in the patient’s file. Sharing this information ahead of time helps ensure a smooth and timely transition into our care when the time comes.
Need help making that notification or have questions?
📞 We’re available 24/7. Call us anytime:
📍 Indiana: (812) 913-0044
📍 Kentucky: (502) 653-5834
How does Magnolia Cremations ensure the correct identification of ashes?
We follow a rigorous, multi-step identification process that exceeds industry standards — ensuring every loved one entrusted to us is accurately identified and respectfully returned to their family.
At Magnolia Cremations, we treat every cremation as a meaningful service, not just a step in the process. That begins with accurate identification the moment someone enters our care and continues until their ashes are safely returned.
Here’s how we ensure correct identification:
✅ Chain of Custody Documentation
Every decedent is tracked through a detailed chain of custody form, signed at the time of transfer and updated at every step of their care. This form includes up to 40 data points, including items like personal effects, special requests, or fingerprinting.
✅ Two-Tiered ID Tag System
We use a two-tag identification system to provide physical verification throughout the cremation process:
- A Scott Family Services stainless steel ID tag — assigned when the person first comes into our care
- A Falls City Crematory brass ID tag — assigned at the time of cremation
Both tags are included with the ashes returned to the family, providing dual verification. Families sometimes ask why the tags don’t say “Magnolia” — that’s because Magnolia is our cremation brand, but the cremation itself is carried out by our licensed in-house facility, Falls City Crematory, under our parent company, Scott Family Services.
✅ Barcode Scanning and Digital Records
Every stage of care is digitally tracked using barcode scanning and timestamp logging — allowing us to instantly verify a person’s identity, cremation details, and handling history using their unique ID tag number, even without a name.
This system allows us to say with complete confidence: the ashes returned to you are your loved one, and only your loved one. We understand how sacred that trust is — and we take every possible step to protect it.
What happens to pacemakers and medical implants during cremation?
At Magnolia Cremations, we treat every step of the cremation process with care—including the respectful removal and handling of medical devices like pacemakers, joint replacements, and surgical implants.
Are pacemakers removed before cremation?
Yes. Pacemakers are removed before cremation because they contain lithium batteries and, in some cases, radioactive components that can explode under extreme heat, creating safety hazards and risking damage to crematory equipment.
✔ Licensed professionals carefully remove pacemakers following all safety regulations.
✔ This step is fully documented as part of our chain of custody process.
✔ Some families request to donate pacemakers for veterinary use—we’re happy to assist if desired.
What happens to metal implants during cremation?
Items like titanium hip replacements, metal rods, spinal supports, and surgical screws do not burn during cremation. Instead, they are:
- Separated after the cremation process is complete
- Removed during the ash processing stage
- Available for return to the family upon request (though rare)
What does Magnolia Cremations do with recovered metal?
All surgical metal recovered at Magnolia is responsibly recycled, never sent to landfills. 💚 100% of recycling proceeds are donated to local charities in Jeffersonville, Indiana.
These donations support:
- School supply drives
- Hunger relief programs
- Green space beautification
- Assistance for underserved families
Can I request implants or devices back?
Yes. While uncommon, families can request the return of implants or surgical hardware. We are always happy to accommodate special requests when possible.
Why this matters
Cremation involves more than just respectful care—it’s about ethical responsibility, community impact, and transparency at every stage. At Magnolia Cremations, we handle medical devices with the same dignity and attention we give to every part of the process.
Is my loved one cleaned or prepared before cremation?
Yes. At Magnolia Cremations, your loved one is gently and respectfully prepared before cremation—just as you would expect from a trusted professional care team. Even if no public viewing or ceremony is planned, we believe every person deserves dignified preparation before their final transition.
Here’s what our caring team does after your loved one enters our care:
✅ Gentle cleansing and bathing
✅ Removal of medical devices like IVs, pacemakers, or catheters (if required for safety)
✅ Hair combing and light grooming
✅ Respectful positioning, including closing of the eyes and mouth and a peaceful resting posture
✅ Clothing options — We use hospital-style gowns or clothing provided by the family
✅ Inclusion of personal items, such as a blanket, keepsake, or letter, upon request
Your loved one is never treated as “just a case number.” From the moment they arrive at our private, in-house crematory, they are cared for like family—with compassion, professionalism, and secure identification at every step.
Is embalming required for cremation?
No, embalming is not required for cremation in Indiana or Kentucky—or in most states. At Magnolia Cremations, we believe in transparency and helping families avoid unnecessary costs. Cremation is a high-heat process that does not require preservation through embalming.
Instead, we use respectful, temperature-controlled refrigeration to care for your loved one until the cremation takes place.
💡 When is embalming sometimes needed?
While not required for direct cremation, embalming may be recommended if:
- A public viewing or open-casket visitation is planned
- The body will be transported by air or across state/international borders
- There is an extended delay and refrigeration isn’t sufficient (very rare)
Prefer a private goodbye?
We offer private family viewings without embalming, allowing loved ones a final moment together—without added chemicals or cost.
✅ No embalming is ever required at Magnolia
✅ Our $895 cremation package includes all essentials
✅ We’ll only recommend embalming if it’s truly necessary—and we’ll explain why
Honest answers. No upselling. Just compassionate care.
Do I need to buy an urn for ashes after cremation?
Short answer: No, you are not required to purchase an urn.
At Magnolia Cremations, we believe every family should have the freedom to honor their loved one in a way that feels personal and meaningful — without pressure or hidden costs.
Here’s what you need to know:
- A temporary container is always included:
Every cremation includes a temporary container, which is part of our $895 service. This means you are not obligated to purchase anything additional. - Urns are completely optional (and customizable):
We also offer many beautiful, affordable urns — like our acacia wood urn for just $49. It’s a favorite among families—it’s beautiful, it can be engraved, and it offers a personalized touch at a very affordable price. This is just one of the multiple unique styles, colors, and sizes of urns we have available for families to choose from. - You can use something meaningful to you:
An "urn" is simply any secure container that holds cremated ashes. We’ve seen families choose: - Handmade boxes
- Candle holders
- Decorative jars
If it closes securely, it can be used as an urn.
We’ll handle your choice with care
Whether you select an urn from us or bring something from home, we’ll respectfully transfer your loved one’s ashes at no additional cost.
Every step is done with dignity, compassion, and attention to detail.
Your tribute should feel personal — not pressured.
At Magnolia Cremations, your wishes come first. We’re here to provide guidance, flexibility, and support, so you can honor your loved one in the way that feels most meaningful to you.
Can you ship cremated ashes to another state?
Yes, Magnolia Cremations offers secure shipping of cremated ashes to any U.S. state using USPS Priority Express — the only method legally approved for mailing ashes.
Whether you're local or across the country, we ensure your loved one’s ashes are handled with the highest level of care, respect, and full legal compliance.
Here’s how the cremation shipping process works:
Secure Packaging & Tracking
- Ashes are carefully packaged in a protective container.
- Placed inside a USPS-compliant shipping box (labeled with Label 139, as required).
- Tracking information is provided to you, with a signature required upon delivery for added security
Flat-Rate Nationwide Shipping
✔ $125 flat rate for any U.S. destination
✔ USPS Priority Mail Express — the only legal method for shipping ashes domestically
✔ Delivery typically within 1–2 business days (depending on location)
Fully Legal & Compliant
Magnolia Magnolia Cremations follows all USPS and federal regulations for the shipment of cremated ashes.
You can trust that every step of the process meets strict guidelines for safety, legality, and respect.
Can cremated ashes be shipped internationally?
At this time, Magnolia offers domestic U.S. shipping only.
If you need international arrangements, please contact us directly.
We’re happy to assist with guidance, documentation, and help navigating international shipping requirements.
Need help or have questions?
We’re here to walk you through the process with compassion and clarity. Whether you're planning in advance or need assistance after a loss, Magnolia Cremations is here 24/7 to support you.
📞 Call us anytime or start online arrangements from the comfort of home.
What is a cremation ID tag and does it go in all urns?
At Magnolia Cremations, every loved one in our care is assigned a unique cremation ID tag—a small, durable metal identifier that stays with them throughout the entire cremation process. This tag ensures accuracy, accountability, and peace of mind from the moment we bring your loved one into our care to the moment their ashes are returned.
What’s included on the cremation ID tag?
- A unique cremation ID number
- Our crematory’s name (Falls City Crematory)
- A heat-resistant metal material designed to survive the cremation process
Does the cremation tag stay with the ashes?
Yes. The ID tag is placed in the primary urn that contains the largest portion of your loved one’s ashes. This is particularly important for:
- Cemetery burials
- Future verification or record-keeping
- Ensuring state and crematory compliance
Do keepsake urns include an ID tag?
Usually, no. Because there is only one physical tag, it is typically stored in the main urn. However, if you are dividing ashes among multiple family members and would like the tag placed in a keepsake urn instead, you can request this during arrangements. We’ll help you decide what’s best for your family.
Why cremation ID tags matter:
- They maintain a secure chain of custody
- They confirm the identity of the ashes
- They reflect our commitment to dignity, respect, and transparency
At Magnolia Cremations, you can trust that your loved one is cared for with precision and compassion—every step of the way.
Does the VA pay for cremation costs?
The VA does not pay cremation costs upfront—but eligible families may receive partial reimbursement after the cremation has taken place.
At Magnolia Cremations, we’re honored to assist veterans’ families in understanding and accessing the benefits they deserve.
How VA cremation reimbursement works (2025 Rates):
- Service-Connected Burial Allowance ($2,000 reimbursement amount)
- Non-Service-Connected Burial Allowance ($978 reimbursement amount)
- Plot or Interment Allowance ($978 reimbursement amount)
These funds can be used toward cremation, urns, services, and interment—especially if the veteran is laid to rest in a national or state veterans cemetery.
💡 Important things to know:
- Reimbursements are not direct payments — Families must pay upfront and apply afterward.
- Processing times vary — It can take several weeks to a few months for VA claims to be processed.
- Documentation is required, including the death certificate, paid invoice, and completed VA Form 21P-530EZ.
How Magnolia Cremations supports veterans' families:
✅ Explaining VA eligibility and helping families understand available benefits
✅ Assisting with paperwork, including VA forms and claims
✅ Coordinating military honors and burial arrangements at national cemeteries
✅ Providing affordable cremation services — Our $895 Essential Cremation Package is well within most VA reimbursement amounts
We’re here to honor your loved one — and support your family.
If you have questions about VA benefits, military honors, or planning a dignified cremation for a veteran, Magnolia Cremations is always just a call, message, or visit away.
Our Locations:
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044
📍 Louisville, Kentucky
813 E Main Street, Louisville, KY 40206
Phone: 502-653-5834
It’s our privilege to serve those who served.
What happens if someone dies with no family to make funeral arrangements?
If someone passes away without next of kin, Magnolia Cremations — and the law — provide a compassionate, legal way forward.
Whether you’re planning ahead for yourself or helping someone who has no family, there are secure options to ensure every life is honored with dignity.
If death occurs and there’s no next of kin:
- Friends, caregivers, or neighbors often step in first to coordinate cremation or burial arrangements.
- If no one is available, Magnolia Cremations works directly with local officials to move forward respectfully.
Here’s how it works by state:
- The local Township Trustee’s Office can authorize cremation paperwork after efforts to locate family.
- The county coroner and court must be involved. Magnolia petitions the court for permission, fully documenting all efforts made to find relatives.
How to plan ahead if you have no immediate family:
If you’re planning for yourself and want to ensure your wishes are followed, you can take these simple steps:
✅ Prearrange with Magnolia
- Complete all necessary paperwork in advance.
- Store your documents securely and keep a Magnolia ID card in your wallet.
- Notify trusted care teams (hospital, nursing home, hospice) of your prearrangements.
✅ Complete a Funeral Declaration Planning Form
- Legally valid in both Indiana and Kentucky
- Allows you to name a trusted friend, caregiver, or advisor to make arrangements on your behalf (not a government official)
- Funeral homes are legally obligated to follow the instructions in your signed declaration
No one is forgotten. Every life deserves dignity.
At Magnolia Cremations, we believe every person — no matter their family situation — deserves to be honored with respect, compassion, and care.
If you need help preplanning or completing a Funeral Declaration, our team is here to guide you every step of the way.
💬 Reach out anytime. We’re here to make sure your wishes — or the wishes of someone you care about — are protected.
What happens to pacemakers and medical implants during cremation?
At Magnolia Cremations, we treat every step of the cremation process with care—including the respectful removal and handling of medical devices like pacemakers, joint replacements, and surgical implants.
Are pacemakers removed before cremation?
Yes. Pacemakers are removed before cremation because they contain lithium batteries and, in some cases, radioactive components that can explode under extreme heat, creating safety hazards and risking damage to crematory equipment.
✔ Licensed professionals carefully remove pacemakers following all safety regulations.
✔ This step is fully documented as part of our chain of custody process.
✔ Some families request to donate pacemakers for veterinary use—we’re happy to assist if desired.
What happens to metal implants during cremation?
Items like titanium hip replacements, metal rods, spinal supports, and surgical screws do not burn during cremation. Instead, they are:
- Separated after the cremation process is complete
- Removed during the ash processing stage
- Available for return to the family upon request (though rare)
What does Magnolia Cremations do with recovered metal?
All surgical metal recovered at Magnolia is responsibly recycled, never sent to landfills. 💚 100% of recycling proceeds are donated to local charities in Jeffersonville, Indiana.
These donations support:
- School supply drives
- Hunger relief programs
- Green space beautification
- Assistance for underserved families
Can I request implants or devices back?
Yes. While uncommon, families can request the return of implants or surgical hardware. We are always happy to accommodate special requests when possible.
Why this matters
Cremation involves more than just respectful care—it’s about ethical responsibility, community impact, and transparency at every stage. At Magnolia Cremations, we handle medical devices with the same dignity and attention we give to every part of the process.
How does Magnolia Cremations protect my personal information?
Magnolia Cremations takes the protection of your personal information seriously. We handle sensitive data every day — including Social Security numbers, dates of birth, and other private identifiers — and we follow strict protocols to keep that information safe, secure, and confidential.
Here’s how we protect your data:
✅ Secure Online Systems
All of our forms and family communication are processed through encrypted platforms and secure servers. Our case management and payment systems are fully protected with industry-standard security measures from start to finish.
✅ HIPAA Compliance
Because we handle protected health and personal data, Magnolia is governed by HIPAA (Health Insurance Portability and Accountability Act) regulations. This means we are legally required to maintain privacy and safeguard all personal health-related information.
✅ Information Shared Only with Legal Next of Kin
We do not share service details, family contact information, or personal records with anyone other than the legal next of kin. Even if someone calls and claims to be a friend or distant relative, we maintain strict boundaries to protect your family's privacy.
Your Trust Is Sacred to Us
When you choose Magnolia, you’re placing your trust in our care — not just with your loved one, but with your personal information. We honor that trust by protecting your privacy with the same integrity and diligence that we bring to every service we provide.
Have questions about who can access records or how we manage consent? We’re always here to clarify.
Why do I need a death certificate after a cremation?
A death certificate is a legal document required for handling nearly every official matter after a loved one passes away. From managing finances to closing accounts, most institutions will require a certified copy to move forward.
You’ll likely need death certificates for:
- Settling the estate (wills, trusts, property transfers)
- Filing life insurance claims
- Accessing Social Security and pension benefits
- Closing bank accounts and credit cards
- Selling vehicles or real estate
Magnolia Cremations will help you file for the death certificate and order as many copies as you need. Most families request 5–10 copies, and we can help you order more later if needed.
How many copies of the death certificate should I order?
Most families request 5 to 10 certified copies, depending on their loved one’s financial affairs and estate needs. You’ll need a separate copy for most legal, financial, and government-related tasks.
Here’s a general guide:
Banks, investments, credit unions → 1 each
Real estate or vehicle titles → 1 per property
Life insurance & Social Security claims → 1–2
Legal filings or probate court → 1 original copy
While some organizations accept photocopies, many require certified originals, especially for financial or legal use.
💡 Unsure how many to order? We’re happy to guide you. And if you need more later, Magnolia can always help you request additional copies—even months after the cremation.
Do you assist with filing paperwork and legal documents?
Yes, absolutely. At Magnolia Cremations, we know how overwhelming legal paperwork can feel after losing a loved one—and we’re here to help you every step of the way.
We assist families with:
- Filing the death certificate
- Notifying Social Security
- Coordinating veterans' benefits paperwork
- Helping you determine how many certified death certificate copies you’ll need
- Guiding you on what documents may be required for banking, insurance, and estate matters
While we’re not attorneys, we provide clear, compassionate guidance and ensure all documentation related to your cremation arrangements is filed accurately and on time.
💬 Have a specific question? Just call us. We’re here to walk you through it.
📍Indiana:(812) 913-0044
📍Kentucky:(502) 653-5834
Can my family change my cremation plans after I pass?
Sometimes, yes—but you can take legal steps to prevent that.
In most cases, your next of kin holds the legal authority to make funeral and cremation decisions after your passing—even if you had pre-planned. That means your family could technically change your arrangements, especially if there are financial concerns or disagreements.
To ensure your wishes are legally protected, we recommend completing a Funeral Planning Declaration—a legal document available in Indiana and Kentucky. This form allows you to:
- Clearly outline your cremation and funeral preferences
- Appoint a specific person (called a trustee) to carry them out
- Legally override anyone who may want to change your plans
At Magnolia Cremations, we’ll guide you through this process and witness the document to ensure it’s properly completed.
How do I make sure my family knows about my cremation pre-plan?
When you pre-plan cremation with Magnolia Cremations, we make it easy to keep your family informed and prepared.
Here’s how we help:
✅ You’ll receive copies of all completed paperwork, whether you pre-plan online, by phone, or in person
✅ These documents include your cremation preferences and details of the secure trust or insurance policy where your funds are held
✅ Your funds are not held by Magnolia but placed in a regulated third-party account for your family’s flexibility and protection
We recommend sharing these documents with your next of kin, executor, or other trusted loved ones.
Let them know:
- You've made pre-arrangements with Magnolia
- Where to find the paperwork
- Who to contact when the time comes
What happens if I’m not satisfied with Magnolia Cremations’ service?
If you’re not satisfied, we’re not either. At Magnolia Cremations, your experience matters deeply to us — and our commitment is to ensure that every family we serve feels supported, respected, and heard.
We exist to simplify a difficult process and bring comfort during one of life’s hardest moments. While we take great pride in our transparent pricing, thoughtful care, and consistent communication, we also understand that sometimes questions or concerns may arise.
Our Satisfaction Policy:
- Open Communication: If something doesn’t feel right, we’re just a phone call, email, or message away. You’ll always reach a real person who is ready to listen and help.
- We Make It Right: If an issue falls within our control, we’ll take every possible step to resolve it promptly and compassionately.
- We Set Clear Expectations: While certain aspects — like death certificate timelines or medical examiner delays — are out of our hands, we’ll always communicate openly and keep you informed.
Our Promise to You
Our reputation is built on trust, and we treat every family like our own. If something feels off, we want to know — not just to make it right, but to continue improving how we serve others.
Take a look at our reviews to see what families say about their experience with Magnolia. If you ever feel that we’ve missed the mark, we’ll do everything we can to fix it.
What is a Funeral Planning Declaration?
A Funeral Planning Declaration (FPD) is a legally binding document that allows you to control your funeral and cremation arrangements—even after your passing.
Recognized under both Indiana and Kentucky law, an FPD gives you the power to:
- Choose cremation, burial, or another method of disposition
- Select your funeral home or cremation provider
- Outline any service or memorial preferences
- Appoint someone you trust (a designee) to carry out your wishes
- Legally override next of kin or family members who might disagree
To be valid, it must be signed, witnessed, and funded—either through prepayment or another method of financial assurance.
What is the FTC Funeral Rule—and how does it protect me?
The FTC Funeral Rule is a federal law designed to protect families during one of life’s most difficult moments. It gives you the right to clear, upfront pricing and ensures that you’re never pressured into services you don’t want or need.
Here’s how the Funeral Rule protects you:
Your Legal Rights Under the FTC Funeral Rule:
- You have the right to receive a General Price List (GPL) before making any decisions—even over the phone.
- You only have to pay for the services you choose. No bundled packages or upsells required.
- You can decline casket or embalming services for cremation—they’re never legally required.
- You’re entitled to itemized pricing over the phone—without giving your name or scheduling an in-person meeting.
- You can bring your own urn or container for ashes, and the crematory must honor that choice.
At Magnolia Cremations, we go beyond what’s required—we believe families deserve complete honesty, clarity, and respect from the start.
✅ All our pricing is published online
✅ We never bundle or upsell
✅ You choose exactly what you want—nothing more
What rights do I have when arranging a cremation?
When arranging a cremation—whether in advance or at the time of need—you have specific rights protected by the FTC Funeral Rule, a federal law designed to ensure transparency and protect families from pressure, confusion, or hidden fees.
Here’s a summary of your rights under the Funeral Rule:
Your Legal Rights Include:
- You only pay for what you choose.
You’re not required to purchase bundled packages or services you don’t want. - You can request prices over the phone.
Funeral homes must provide pricing without requiring your name or personal info. - You have the right to a written, itemized price list.
This General Price List (GPL) must be provided to you and yours to keep. - You can bring your own urn or casket.
Providers cannot refuse outside merchandise or charge handling fees. - You don’t have to purchase embalming or a casket for cremation.
Refrigeration is a legal alternative, and alternative cremation containers must be offered. - You’ll receive a written statement before you pay.
This document must show exactly what you’re buying and what it costs.
At Magnolia Cremations, we go beyond these legal standards:
✅ All pricing is clearly listed online
✅ We never pressure you into services you don’t need
✅ We offer transparent, a la carte pricing and 100% in-house care
✅ And we’re always here to answer your questions—day or night
Can you legally scatter cremated ashes in Indiana?
Yes, it is legal to scatter ashes in Indiana, but there are specific guidelines to follow depending on where you plan to scatter them.
Where can you scatter ashes in Indiana?
✅ Private Property – You’re free to scatter on private land with the landowner’s permission.
✅ Public Lands – Scattering is generally permitted in remote or uninhabited public areas, but you should always check with local authorities—especially for state parks or nature preserves.
✅ Cemeteries – Many cemeteries have designated scattering gardens.
✅ Waterways (Lakes, Rivers, Oceans) – You may scatter ashes, but federal law applies:
- Must be at least 3 nautical miles from shore
- You must notify the EPA within 30 days
- Only biodegradable containers are allowed
Do I need to file paperwork to scatter ashes in Indiana?
Yes. Indiana law requires you to file a Disposition of Remains form with your local county recorder’s office within 10 days of scattering. Magnolia Cremations can guide you through this step.
Tips for Scattering Ashes:
✅ Use a scattering tube for better control
✅ Stand upwind and stay low to the ground
✅ Choose quiet, meaningful places and avoid crowded areas
✅ Bring family or friends for support
✅ Always get written permission when using private property
At Magnolia Cremations, we’re here to guide you with compassion and clarity—so you can honor your loved one’s memory in a way that feels personal, peaceful, and fully legal.
❓ Have more questions about scattering ashes in Indiana? Give us a call, we're happy to help.
📍 Indiana: (812) 913-0044
Is it legal to scatter ashes in Kentucky?
Yes, it is legal to scatter ashes in Kentucky, but the location matters—and some areas may require permission or advance coordination.
Where Can You Scatter Ashes in Kentucky?
✅ Private Property – Ashes may be scattered with the landowner’s consent.
✅ Cemeteries & Scattering Gardens – Many cemeteries offer designated areas for scattering.
✅ Public Land – While not tightly regulated by Kentucky law, it’s best to contact local authorities or park administrators before scattering ashes on state or city property.
✅ Waterways (Lakes, Rivers, Oceans) – Allowed under federal law, with specific rules:
- Must take place at least 3 nautical miles from shore (for water scattering)
- Must notify the Environmental Protection Agency (EPA) within 30 days
- Only biodegradable materials may be left in the water
Do I Need to File Any Paperwork?
In Kentucky, there is no state requirement to file paperwork after scattering ashes. However, it’s always wise to:
- Keep a record of the location
- Save written permission from private property owners
- Notify the appropriate agencies if scattering on federal or public land
Tips for a Meaningful & Respectful Scattering Ceremony:
✅ Use a scattering tube for better control
✅ Check the wind to avoid unintentional dispersal
✅ Invite loved ones for support and remembrance
✅ Choose a quiet time and location
✅ Bring written permission if using private land
At Magnolia Cremations, we guide families through every step of the cremation and scattering process. Whether you’re planning a private farewell or honoring a veteran in a national cemetery, we’ll help you navigate the legal and emotional aspects with care and clarity.
❓ Have more questions about scattering ashes in Kentucky? Give us a call, we're happy to help.
📍Kentucky: (502) 653-5834
What documents do I need to apply for Township Trustee cremation assistance?
To apply for Township Trustee assistance for cremation in Indiana, you must complete a formal application and provide documentation that proves the deceased’s financial need, residency, and family situation.
Applications are carefully reviewed before any assistance can be approved.
Required Documents for Township Trustee Cremation Assistance:
✅ Completed Application Form (TA-1):
The official Indiana Township Assistance Application must be fully completed and signed by:
- The person applying for assistance (if different from the deceased)
- All adults who lived with the deceased at the time of death
✅ Proof of Residency:
Documents showing that the deceased resided in the township at the time of death, such as:
- Lease agreement
- Recent utility bill
- State-issued ID or driver’s license
✅ Proof of Income or Financial Resources:
Evidence that the deceased had no significant assets, including:
- Bank statements
- Social Security or disability income records (if applicable)
- Pension statements (if any)
✅ Asset Documentation:
Disclosure of any property or valuables, such as:
- Deeds to real estate
- Vehicle titles (car, boat, RV, etc.)
- Jewelry, precious metals, electronics
✅ Verification of No Insurance or Prepaid Funeral Plans:
Confirmation that no funeral or life insurance policies exist to cover final expenses.
✅ Proof of Denial (if applying after Medicaid Burial Assistance):
If applicable, documentation showing that the deceased was denied Indiana Medicaid Burial Assistance.
✅ Death Certificate (or pending death certificate):
Some townships may request a certified or pending death certificate as part of the case review.
✅ Disclosure of Fundraising Efforts:
If a GoFundMe or similar fundraiser exists, the applicant must:
- Inform the township of the fundraiser
- Submit information about collected or promised funds
⚠️ Important Notes:
- All required documents must be submitted before approval.
- No arrangements (such as cremation or burial) can be made until Trustee approval is received.
- Incomplete or missing documentation can delay or prevent assistance.
💬 Need help ?
Magnolia Cremations can guide you step-by-step through the Township Trustee application process. Our team is here to make it as simple, respectful, and stress-free as possible.
📞 Call us anytime
📍 Indiana: (812) 913-0044
What documents are needed to apply for Medicaid cremation assistance in Indiana?
To apply for Medicaid-funded cremation assistance in Indiana, only a few basic details are needed. Magnolia Cremations handles the entire process on your behalf — with no paperwork or upfront costs required from your family.
📄 What We Need to Get Started:
To verify eligibility with Indiana’s Family and Social Services Administration (FSSA), our team will need:
✅ Full legal name of the deceased
✅ Date of birth
✅ Social Security number
That’s it. You don’t need to fill out any forms yourself.
Once we have this information, we’ll take care of all filing, communication, and documentation — at no cost to you.
What Happens Next?
- Eligibility Check – We contact the FSSA on your behalf to confirm eligibility.
- Claim Filing – If eligible, we complete and submit the necessary paperwork for approval.
- No Upfront Costs – If the claim is approved, Medicaid pays Magnolia directly. You won’t have to wait or worry about reimbursement.
Compassionate Help, Without the Confusion
Even if you’re unsure whether your loved one qualifies, we’ll help you find out — quickly, respectfully, and with no pressure.
We believe every family deserves dignity, and no one should have to navigate this process alone.
📞 Call us anytime or 🌐 Start arrangements online — Magnolia Cremations makes Medicaid cremation assistance simple, secure, and stress-free.
📍 Jeffersonville, Indiana
2517 Veterans Parkway, Jeffersonville, IN 47130
Phone: 812-913-0044